Name: Era Cruise Halong Bay by Venus Group
Address: Block 11, Terminal 2, Lot 2 Tuan Chau Island, Ha Long, VN
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.5

Ha Long Quang Ninh

Check in 11:30 AM

Check out 9:30 AM

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.  

Rejuvenate with a private balcony, a flat-screen TV, air conditioning, daily housekeeping, in-room coffee & tea facilities, room service and jetted bathtub, direct access to our luxury spa. Conveniences include wheelchair-accessibility, an in-room safe, a phone and bathrobes.

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Property Details

Pamper yourself with a visit to the spa, which offers body treatments and facials. Additional features at this cruise ship include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 160 kilometers.

Dry cleaning/laundry service
Gift shops or newsstand
Banquet hall
Parking (limited spaces)
Meeting rooms
Swimming nearby
Television in common areas
Free WiFi
Number of bars/lounges - 2
Spa treatment room(s)
Tours/ticket assistance
Full-service spa
24-hour fitness facilities
Airport transportation - pickup (surcharge)
Boat tours nearby
Free continental breakfast
Fishing on site
Area shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Wheelchair accessible – no
Luggage storage
Free breakfast
Porter/bellhop
24-hour front desk
Number of restaurants - 1
Daily
Barbecue grill(s)
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Hiking/biking trails nearby
Elevator
Kayaking on site
Terrace
Concierge services
Total number of rooms - 18

Check-in

Check-in is from 11:30 AM until 12:00 PM. Guests must be at least 18 to check-in.

Guests must transfer via Shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.

Other details

Satisfy your appetite for lunch or dinner at the cruise ship's restaurant, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 6:00 AM to 7:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a shuttle from the airport to the hotel during limited hours and a cruise ship terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ha Long Bay - 0.1 km / 0.1 mi
Tuan Chau Beach - 0.7 km / 0.4 mi
Tuan Chau Amphitheater - 0.9 km / 0.5 mi
Tuan Chau Park - 1.3 km / 0.8 mi
Ha Long Night Market - 8.8 km / 5.5 mi
Cái Dăm Market - 9.3 km / 5.8 mi
Cua Luc Bay - 10.5 km / 6.5 mi
Sun Square - 12.4 km / 7.7 mi
Bai Chay Beach - 12.6 km / 7.8 mi
Queen Cable Car Ocean Terminal - 12.9 km / 8 mi
Dragon Park - 13.2 km / 8.2 mi
Typhoon Water Park - 13.4 km / 8.3 mi
Bai Chay Market - 13.4 km / 8.3 mi
Ha Long International Cruise Port - 14.1 km / 8.7 mi
Bai Chay Bridge - 14.5 km / 9 mi
The nearest airports are:
Haiphong (HPH-Cat Bi) - 41.1 km / 25.5 mi
Van Don Intl. Airport (VDO) - 72.2 km / 44.9 mi
Noi Bai Intl. Airport (HAN) - 181.2 km / 112.6 mi

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.

Hotel policies

General

Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available

Pets

Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Christmas Eve (December 24) Gala Dinner per adult: VND 1362000.00

We have included all charges provided to us by the property.

Other charges

Airport shuttle fee: VND 940000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Block 11, Terminal 2, Lot 2, Ha Long, Quang Ninh , Vietnam

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