Hyatt Regency Hill Country Resort and Villas

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Other details

Grab a bite at Antlers Lodge, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in San Antonio? This hotel has 74002 square feet (6875 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hill Country Golf Club - 0.1 km / 0.1 mi
Baptist Emergency Hospital - Westover Hills - 1.1 km / 0.7 mi
Westover Hills Lung Center - 1.2 km / 0.7 mi
Aquatica San Antonio Waterpark - 3.2 km / 2 mi
Ingram Park Mall - 11.4 km / 7.1 mi
Joint Base San Antonio - 11.5 km / 7.1 mi
Lackland Air Force Base Visitor Center - 12.9 km / 8 mi
Wolff Municipal Stadium - 13.1 km / 8.1 mi
Wilford Hall Medical Center - 13.9 km / 8.6 mi
St. Mary's University - 14.4 km / 8.9 mi
Bandera Road Community Church - 14.5 km / 9 mi
UT Medicine San Antonio - 14.5 km / 9 mi
Dub Farris Athletic Complex - 14.9 km / 9.2 mi
Lackland Air Force Base - 14.9 km / 9.3 mi
Baptist Emergency Hospital - Hausman - 16 km / 9.9 mi
The preferred airport for Hyatt Regency Hill Country Resort and Villas is San Antonio International Airport (SAT) - 28 km / 17.4 mi

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Cashless transactions are available
• Essential workers only - NO
• Guest will receive an email before arrival 7 days
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• Green Key Global

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 50
• Pet max weight (per pet) in kg is 23
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Destination fee: USD 4.13 per accommodation, per night
• Resort fee: USD 45 per accommodation, per night

• Additional inclusions
• Fitness center access
• Health club access
• Housekeeping
• In-room bottled water
• In-room coffee
• In-room safe
• Laundry facilities
• Phone calls
• Pool access
• Sporting facilities or equipment