Excelsior Palace Portofino Coast

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking and high chair
• This property accepts credit cards and cash
• Long-term renters welcome
• Safety features at this property include a carbon monoxide detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).

Other details

Grab a bite at Lord Byron, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rapallo? This hotel has 6458 square feet (600 square meters) of space consisting of a conference center and 9 meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
Marina di Rapallo - 0.3 km / 0.2 mi
San Michele di Pagana Beach - 0.6 km / 0.4 mi
Lungomare Vittorio Veneto - 0.8 km / 0.5 mi
Spiaggia pubblica Travello - 0.9 km / 0.5 mi
Basilica of Sts. Gervasius and Protasius - 1 km / 0.6 mi
Porta delle Saline - 1 km / 0.6 mi
Spiaggetta di Prelo - 1.1 km / 0.7 mi
Castello di Punta Pagana - 1.1 km / 0.7 mi
Church of Santo Stefano - 1.2 km / 0.7 mi
Rapallo Castle - 1.2 km / 0.7 mi
Museo Attilio & Cleofe Gaffoglio - 1.4 km / 0.9 mi
Villa Tigullio - 1.7 km / 1.1 mi
Bagni Helios - 1.8 km / 1.1 mi
Minigolf Sport Team Rapallo - 1.9 km / 1.2 mi
Chiesa di Santa Margherita d'Antiochia - Santuario di Nostra Signora della Rosa - 2.1 km / 1.3 mi
The preferred airport for Excelsior Palace Portofino Coast is Cristoforo Colombo Airport (GOA) - 40.1 km / 24.9 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from June to September.
• Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Parking height restrictions apply.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQIA+ friendly
• No rollaway/extra beds available
• On bay
• Parking height restrictions apply
• Car recommended
• Property does not offer onsite COVID-19 testing

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 18
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 8
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.