Under Canvas Great Smoky Mountains

Check-in

Check-in is from 3:00 PM until 2:00 AM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note: this property's tents do not have electrical outlets. Limited USB outlets and portable batteries may be available. Contact the property in advance to make requests.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Outside food is not permitted in tents.

Other details

You can enjoy a meal at Embers serving the guests of Under Canvas Great Smoky Mountains, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and coffee/tea in a common area. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Smoky Mountain Ziplines - 2.9 km / 1.8 mi
Dolly Parton's Stampede Dinner Attraction - 6.5 km / 4 mi
Patriot Park - 7 km / 4.4 mi
Xtreme Racing Center - 7.1 km / 4.4 mi
Pigeon Forge Factory Outlet Mall - 7.4 km / 4.6 mi
Gatlinburg Municipal Golf Course - 7.4 km / 4.6 mi
Old Mill - 7.4 km / 4.6 mi
The Comedy Barn Theater - 7.8 km / 4.8 mi
Alcatraz East Crime Museum - 7.9 km / 4.9 mi
Pigeon Forge Gem Mine - 7.9 km / 4.9 mi
LeConte Center at Pigeon Forge - 8.1 km / 5 mi
Pirates Voyage Dinner & Show - 8.1 km / 5 mi
Island at Pigeon Forge - 8.2 km / 5.1 mi
Rocky Top Mountain Coaster - 8.3 km / 5.1 mi
Smoky Mountain Alpine Coaster - 8.3 km / 5.1 mi
The nearest major airport is McGhee Tyson Airport (TYS) - 56.5 km / 35.1 mi

• The property is professionally cleaned.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Essential workers only - NO
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed