Mercure Aix-en-Provence La Duranne Gare TGV

Check-in

Check-in is from 2:30 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The property’s restaurant is open from Sunday to Thursday 7-9:30 PM only.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at Restaurant de L Arbois, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Distances are displayed to the nearest 0.1 mile and kilometer.
Pole d'Activites d'Aix en Provence - 0.1 km / 0.1 mi
Aix-Marseille Golf - 2 km / 1.2 mi
Golf La Cabre d'Or - 5.3 km / 3.3 mi
Roquefavour Aqueduct - 5.6 km / 3.5 mi
Jardins d'Albertas - 7.4 km / 4.6 mi
Arena du Pays d'Aix - 8 km / 5 mi
Speedwater Park - 9.6 km / 5.9 mi
Plan de Campagne - 9.9 km / 6.1 mi
Parc du Griffon - 10.3 km / 6.4 mi
Château de Vauvenargues - 10.6 km / 6.6 mi
Montagne Ste-Victoire - 10.6 km / 6.6 mi
Vasarely Foundation - 10.7 km / 6.6 mi
Paul Cezanne University - 11 km / 6.8 mi
Set Golf - 11 km / 6.9 mi
La bastide du Jas de Bouffan - 11.1 km / 6.9 mi
The nearest major airport is Marseille - Provence Airport (MRS) - 17.1 km / 10.7 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May to October.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

• For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Contactless check-out is available
• Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
• Green Key (Foundation for Environmental Education)
• No rollaway/extra beds available
• COVID-19 vaccine must have been received a minimum number of days before check-in: 7
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result

Pets

• Pet max weight (per pet) in lb is 44
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 20
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: EUR 100 per stay
• A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.