Pousada Chalés Alto da Estância

Check-in

Check-in is from 2:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7 AM - 11 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite at the pousada's coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.

Featured amenities include express check-in, express check-out, and multilingual staff. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Boa Vista Square - 1.1 km / 0.7 mi
Vale do Rio Macaco waterfall - 1.2 km / 0.7 mi
Almecegas waterfall - 2.5 km / 1.5 mi
Prainha do Bambi - 3.9 km / 2.4 mi
Loquinhas Falls - 4.6 km / 2.9 mi
Sao Bento Waterfall - 9.6 km / 6 mi
Anjos and Arcanjos Waterfall - 13.6 km / 8.4 mi
Catarata dos Couros - 19.1 km / 11.8 mi
Poco Encantado - 19.1 km / 11.8 mi
Agua Fria waterfall - 19.1 km / 11.8 mi
Macaquinho waterfall - 19.1 km / 11.8 mi
Morada do Sol - 25 km / 15.6 mi
Paraíso dos Cactos Waterfall - 34.1 km / 21.2 mi
Sertão Zen Waterfall - 37.6 km / 23.4 mi
Chapada dos Veadeiros National Park - 38.3 km / 23.8 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• 24-hour pool access
• One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• Contactless check-in is available
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 11
• Pet max weight (per pet) in kg is 5
• Pets cannot be left unattended
• Service animals not allowed
• Pets allowed