Name: JOIA Paraíso by Iberostar - Adults Only - All Inclusive
Address: Ctra. Chetumal - Puerto Juárez, Km. 309 Lote 5, Playa Paraiso, Playa del Carmen, 77710, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.6

Playa del Carmen QROO

Check in 3:00 PM

Check out 12:00 PM

Your basecamp for adrenaline awaits at JOIA Paraíso by Iberostar - Adults Only - All Inclusive, where epic adventures start and end in ultimate comfort, you'll be 6 minutes drive to Playa Paraiso Golf Course and 15 minutes drive to Maroma Beach. This all-inclusive resort is 35 minutes drive to Ojo de Agua Beach and 40 minutes drive to Punta Esmeralda Beach.

Thrill-seekers will love a private balcony, jetted bathtub, complimentary high-speed WiFi, daily housekeeping, Frette Italian sheets, premium bedding, a private pool and air conditioning, secure kit storage and rugged décor. Conveniences include an in-room safe, an iron and ironing board, a desk, a phone and bathrobes.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Golf cart
Proposal/romance packages available
Optional golf privileges
Beach yoga on site
Eco-friendly cleaning products used
Outdoor furniture
Outdoor entertainment area
Pool umbrellas
Number of meeting rooms - 4
Conference space size (meters) - 3515.00
Free WiFi
Number of bars/lounges - 6
Number of poolside bars - 1
Bicycle tour information
Number of beach bars - 1
Number of outdoor pools - 2
Number of swim-up bars - 1
Number of indoor pools - 1
Tours/ticket assistance
Sailing on site
Free buffet breakfast
Scuba diving on site
Eco-friendly toiletries
Eco-friendly cleaning products provided
Recycling
LED light bulbs
No accessible shuttle
Free breakfast
Multilingual staff
Water dispenser
Conference center
Evening entertainment
Daily
Turkish bath/Hammam
Ecotours nearby
Elevator
Snorkeling on site
Fitness facilities
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair-accessible concierge desk
Table tennis
Beach umbrellas
Nightclub
Wheelchair-accessible registration desk
Golfing on site
Spa treatment room(s)
Health club
Garden
Free use of nearby fitness center
Wedding services
Full-service spa
Tennis lessons on site
Beach towels
Shopping mall on site
Windsurfing on site
Yoga classes/instruction on site
Golf driving range on site
Golf lessons on site
Registration desk height (centimeters) - 110
Pro shop
Elevator door width (inches) - 43
Registration desk height (inches) - 43
Clubhouse
Elevator door width (centimeters) - 110
Billiards or pool table
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 20
Library
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Sauna
Steam room
Free self parking
Conference space
Free valet parking
Kayaking on site
Terrace
Beach sun loungers
Tennis on site
Hair salon
Pool sun loungers
Golf course on site
Wheelchair accessible path of travel
ATM/banking
Parasailing on site
Conference space size (feet) - 37835
Pilates classes on site
Concierge services
Total number of rooms - 310
Number of floors - 3

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Other details

Enjoy Italian cuisine at Venecia, one of the resort's 20 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 37835 square feet (3515.00 square meters) of space consisting of a conference center and 4 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Paradise Beach - 1.1 km / 0.7 mi
Playa Paraiso Golf Course - 2.2 km / 1.3 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 2.9 km / 1.8 mi
Nicklaus Design Golf Course - 3.1 km / 1.9 mi
Maroma Beach - 6.8 km / 4.2 mi
Virgen Beach - 9.8 km / 6.1 mi
Dr. Alfredo Barrera Marin Botanical Garden - 11.5 km / 7.1 mi
Tres Rios Ecopark - 12 km / 7.5 mi
Sanctuary of Hope and Time Capsule - 13.5 km / 8.4 mi
El Camaleón Mayakoba Golf Course - 13.9 km / 8.6 mi
Monumento Ruta de los Cenotes - 15.5 km / 9.6 mi
San Jose Catholic Parish - 15.6 km / 9.7 mi
Puerto Morelos Artists’ Cooperative - 15.9 km / 9.9 mi
Gran Coyote Golf - 16.6 km / 10.3 mi
Arrecife de Puerto Morelos National Park - 16.7 km / 10.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 54.3 km / 33.8 mi
Cancun Intl. Airport (CUN) - 39 km / 24.2 mi
Tulum Intl. Airport (TQO) - 125.4 km / 77.9 mi

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
No cribs (infant beds) available
Minimum guest age is 18
No rollaway/extra beds available
Property uses a professional cleaning service
Caters to adults only
By ocean
Cashless transactions are available
Children not allowed
Contactless check-in is available
Essential workers only - NO

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Ctra. Chetumal - Puerto Juárez, Km. 309, Playa del Carmen, QROO 77710, Mexico

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