Sol y Luna Relais & Chateaux

Check-in

Check-in is from 1:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at KILLA WASI, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 5:00 AM to 10:00 AM.

Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Urubamba River - 1.8 km / 1.1 mi
Santuario del Senor de Torrechayoc - 2 km / 1.2 mi
Chullpas - 2.1 km / 1.3 mi
Iglesia de Urubamba - 2.3 km / 1.5 mi
Plaza de Armas - 2.4 km / 1.5 mi
Estadio de Urubamba - 3.3 km / 2 mi
Nogalpampa Stadium - 3.3 km / 2 mi
Butterfly Park - 7.9 km / 4.9 mi
Cerro Potosino - 9.7 km / 6 mi
Cerro Sutoc - 10 km / 6.2 mi
Ch'iqun - 10.6 km / 6.6 mi
Medialuna - 11.9 km / 7.4 mi
Ñaupa Iglesia - 13.7 km / 8.5 mi
Sacco - 13.9 km / 8.6 mi
Cerro Ajojasa - 15.2 km / 9.5 mi
The nearest airports are:
Alejandro Velasco Astete Intl. Airport (CUZ) - 65.2 km / 40.5 mi
Jorge Chávez Intl. Airport (LIM) - 1,116.2 km / 693.6 mi
The preferred airport for Sol y Luna Relais & Chateaux is Jorge Chávez Intl. Airport (LIM).

• Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
• According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
• Resort fee: 10 percent of room rate

We have included all charges provided to us by the property.