Name: Sheraton Surabaya Hotel and Towers
Address: Jalan Embong Malang 25-31, Surabaya, 60261, ID
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.4

Surabaya East Java

Check in 3:00 PM

Check out 12:00 PM

Create lifelong memories at Sheraton Surabaya Hotel and Towers, where family adventures begin and smiles are guaranteed for every age, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This luxury hotel is 20 minutes walk to BG Junction and 4 minutes drive to Hero Monument and November 10th Museum.

Ideal for families, our rooms come with a private bathroom with premium toiletries, premium bedding, a flat-screen TV, air conditioning, complimentary high-speed WiFi, relaxing in-room massage, a fully-stocked minibar and daily housekeeping, rollaway beds and extra space for little ones. Conveniences include bathrobes, a phone, a desk, a full kitchen, an iron and ironing board, an in-room safe and wheelchair-accessibility.

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Property Details

Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and shopping on site.

Free WiFi
Number of bars/lounges - 1
Number of outdoor pools - 1
Braille or raised signage
Wheelchair accessible parking
Tours/ticket assistance
Comprehensive food waste policy
Energy-saving switches
Vegetable garden
Accessible airport shuttle
Recycling
Vegan menu options available
Wheelchair-accessible lounge
No accessible shuttle
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Outdoor tennis courts - 1
Visual alarms in hallways
Handrails in stairways
Conference center
Wheelchairs available on site
Number of accessible parking spaces - 15
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Rooftop garden
Banquet hall
Infant/toddler toys
Ballroom
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Express check-in
Wheelchair-accessible path to elevator
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
24-hour pool access
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Garden
Stair-free path to entrance
Free newspapers in lobby
Wedding services
Shopping mall on site
Water-efficient showers only
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Housekeeping on request
Designated smoking areas (fines apply)
Terrace
Tennis on site
Access to nearby outdoor pool
ATM/banking
Concierge services
Dry cleaning/laundry service
Shopping on site
Comprehensive recycling policy
Vegetarian breakfast available
Biodegradable/compostable stirrers
Pool umbrellas
Number of meeting rooms - 8
No single-use plastic stirrers
Conference space size (meters) - 41
Limo or town car service available
Designated smoking areas
Airport transportation (surcharge)
Water dispenser
Barbecue grill(s)
Wheelchair accessible (may have limitations)
Health or beauty spa nearby
Change of bed sheets (on request)
Spa treatment room(s)
Full-service spa
Registration desk height (centimeters) - 119
Elevator door width (inches) - 59
Registration desk height (inches) - 47
Stairwell handrail height (inches) - 20
Elevator door width (centimeters) - 150
Children's toys
Children's games
Stairwell handrail height (centimeters) - 51
Number of restaurants - 3
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Free self parking
Conference space
Valet parking (surcharge)
Computer station
Pool sun loungers
Wheelchair accessible path of travel
Conference space size (feet) - 441
Year Built - 1995
Number of buildings/towers - 1
Total number of rooms - 348
Number of floors - 28

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 19 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Kafe Bromo, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has 441 square feet (41 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tunjungan Plaza - 0.1 km / 0.1 mi
Grahadi - 0.9 km / 0.6 mi
Joko Dolog Statue - 1.1 km / 0.7 mi
Surabaya Youth Center - 1.2 km / 0.7 mi
BG Junction - 1.3 km / 0.8 mi
Dyandra Convention Center Surabaya - 1.5 km / 0.9 mi
Sharp Bamboo Monument - 1.5 km / 0.9 mi
Taman Hiburan Rakyat - 1.5 km / 0.9 mi
Balai Pemuda - 1.5 km / 1 mi
Surabaya Plaza Shopping Mall - 1.6 km / 1 mi
Grand City Surabaya - 1.7 km / 1.1 mi
Submarine Monument - 1.8 km / 1.1 mi
World Trade Centre - 1.9 km / 1.2 mi
Heroic Monument - 2.2 km / 1.4 mi
Surabaya Grand Mosque - 2.2 km / 1.4 mi
The preferred airport for Sheraton Surabaya Hotel and Towers is Surabaya (SUB-Juanda) - 19.9 km / 12.4 mi

24-hour pool access
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Pets

Service animals not allowed
Pets not allowed

Other charges

Fee for buffet breakfast: approximately IDR 340000 per person
Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
Valet parking fee: IDR 50000 per stay
Rollaway bed fee: IDR 786500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jalan Embong Malang 25-31, Surabaya, East Java 60261, Indonesia

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