Hotel Puertas De Cartagena

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Other details

Take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. A complimentary cooked-to-order breakfast is served daily from 7 AM to 10 AM.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A cruise ship terminal shuttle is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Santo Toribio Church - 0.1 km / 0.1 mi
Iglesia de Santo Toribio de Mangrovejo - 0.1 km / 0.1 mi
University of Cartagena - 0.2 km / 0.1 mi
Plaza de San Diego - 0.2 km / 0.1 mi
San Diego Park - 0.2 km / 0.1 mi
House of Gabriel Garcia Marquez - 0.2 km / 0.1 mi
Fine Arts - 0.3 km / 0.2 mi
Teatro Heredia - 0.3 km / 0.2 mi
Walls of Cartagena - 0.3 km / 0.2 mi
Fernandez Madrid Park - 0.3 km / 0.2 mi
San Agustin Convent - 0.3 km / 0.2 mi
La Merced Square - 0.4 km / 0.2 mi
Museum of the Colombian Emerald - 0.4 km / 0.2 mi
Centro Comercial La Serrezuela - 0.4 km / 0.3 mi
Plaza Santo Domingo - 0.4 km / 0.3 mi
The preferred airport for Hotel Puertas De Cartagena is Rafael Nunez Intl. Airport (CTG) - 6.4 km / 4 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Beach nearby
• Contactless check-in is available
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.