Ocean Palace All Inclusive Premium

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at Sunrise Coffee Shop, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the beach bar. A complimentary full breakfast is served daily from 6 AM to 10 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Natal Convention Center - 0.1 km / 0.1 mi
Dunes Park - 0.1 km / 0.1 mi
Praia Shopping - 1.2 km / 0.7 mi
Craft Fair of Ponta Negra - 1.3 km / 0.8 mi
Artesanato Potiguar Shops - 1.4 km / 0.9 mi
Dunnas Shopping Mall - 1.5 km / 0.9 mi
Artesanato Villarte Shops - 1.6 km / 1 mi
Artesanato Shopping Mall - 1.7 km / 1.1 mi
Seaway Shopping Mall - 2.4 km / 1.5 mi
Neópolis Shopping Mall - 2.7 km / 1.7 mi
Morro do Careca - 2.9 km / 1.8 mi
Ponta Negra Beach - 3.3 km / 2 mi
Frasqueirao Stadium - 3.5 km / 2.2 mi
Cidade Jardim Shopping Mall - 3.8 km / 2.4 mi
Christmas Tree - 4.5 km / 2.8 mi
The nearest major airport is Natal (NAT-Governador Aluizio Alves Intl.) - 48.3 km / 30 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Contactless check-in is available

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed