Hotel Heinz Plauen

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open daily from 6:00 AM - 2:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 13 days prior to check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher and a first aid kit

Other details

A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

The front desk is staffed during limited hours.

Distances are displayed to the nearest 0.1 mile and kilometer.
St. Paul's Church - 1.3 km / 0.8 mi
Church Pauluskirche Plauen - 1.4 km / 0.9 mi
St. Mark's Church - 1.8 km / 1.1 mi
Church Markuskirche Plauen - 1.9 km / 1.2 mi
Old Coffee Roaster Cultural Center - 2.2 km / 1.3 mi
Vogtland Stadium - 2.2 km / 1.4 mi
Rathausturm - 2.3 km / 1.5 mi
Vogtland Museum - 2.4 km / 1.5 mi
Luther Church - 2.4 km / 1.5 mi
Church Lutherkirche Plauen - 2.4 km / 1.5 mi
Galerie e.O. Plauen - 2.5 km / 1.5 mi
Jumicar - 2.6 km / 1.6 mi
Saint John's Church - 2.7 km / 1.6 mi
Festhalle Plauen - 2.8 km / 1.7 mi
Fabrik der Faden - 2.8 km / 1.7 mi
The nearest major airport is Leipzig (LEJ-Leipzig - Halle) - 146 km / 90.7 mi

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 13 days prior to check-in.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
• Minimum age for negative COVID-19 test result requirement: 12
• COVID-19 vaccine must have been received a minimum number of days before check-in: 13
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Minimum age for proof of COVID-19 vaccination requirement: 12
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result
• No elevators

Pets

• Only dogs and cats are allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed