Name: Novotel Almaty City Center
Address: Dostyk Avenue 104 A, Almaty, A25D5Y3, KZ
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.4

Almaty

Check in 3:00 PM

Check out 12:00 PM

Create lifelong memories at Novotel Almaty City Center, where family adventures begin and smiles are guaranteed for every age, a 3-minute walk from Kok Tobe Cable Car and 8 minutes by foot from Colibri. This spa hotel is 20 minutes walk to Dostyk Plaza and 20 minutes walk to National Museum of Kazakhstan.

Ideal for families, our rooms come with air conditioning, room service, in-room coffee & tea facilities, daily housekeeping, a fully-stocked minibar, complimentary high-speed WiFi, a flat-screen TV and a private bathroom with premium toiletries, rollaway beds and extra space for little ones. Conveniences include an iron and ironing board, a phone, a desk, an in-room safe, bathrobes and wheelchair-accessibility.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Bulk dispenser for toiletries
Vegetarian breakfast available
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
Number of meeting rooms - 6
No single-use plastic stirrers
Conference space size (meters) - 200
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Number of indoor pools - 1
Wheelchair accessible parking
Bicycle rentals nearby
Airport transportation (surcharge)
Energy-saving switches
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Accessible airport shuttle
LED light bulbs
Vegan menu options available
No accessible shuttle
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Multilingual staff
Water dispenser
Wheelchairs available on site
Number of accessible parking spaces - 2
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Ecotours nearby
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Annual carbon offsets
Organic food
Wheelchair accessible (may have limitations)
Banquet hall
Humane animal treatment
Wheelchair-accessible concierge desk
Reception hall
Wheelchair-accessible path to elevator
Change of bed sheets (on request)
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Television in common areas
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Change of towels (on request)
Stair-free path to entrance
Full-service spa
24-hour fitness facilities
Registration desk height (centimeters) - 80
Elevator door width (inches) - 35
Registration desk height (inches) - 31
Elevator door width (centimeters) - 90
Water-efficient showers only
Luggage storage
Porter/bellhop
24-hour front desk
Playground on site
Number of restaurants - 1
Library
Housekeeping on request
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Sauna
Free self parking
Conference space
Terrace
Computer station
Wheelchair accessible path of travel
Conference space size (feet) - 2153
24-hour business center
Concierge services
Year Built - 2018
Total number of rooms - 190
Number of floors - 10

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy a meal at Le Resto, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Almaty? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Kok Tobe Cable Car - 0.3 km / 0.2 mi
Geology Museum - 0.4 km / 0.3 mi
Colibri - 0.7 km / 0.4 mi
Dostyk Plaza - 0.9 km / 0.6 mi
Republic Square - 1.2 km / 0.8 mi
Kazakhstan Independence Monument - 1.2 km / 0.8 mi
Respublika Alanghy - 1.2 km / 0.8 mi
National Museum of Kazakhstan - 1.3 km / 0.8 mi
Lermontov Russian Drama Theatre - 1.3 km / 0.8 mi
Central State Museum - 1.3 km / 0.8 mi
Presidential Palace - 1.4 km / 0.9 mi
Nedelka Park - 1.7 km / 1.1 mi
Almaty Opera House - 1.8 km / 1.1 mi
28 Panfilov Heroes Memorial Park - 2.1 km / 1.3 mi
Central Park of Culture and Leisure - 2.2 km / 1.4 mi
The preferred airport for Novotel Almaty City Center is Almaty (ALA-Almaty Intl.) - 19 km / 11.8 mi

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Contactless check-out is available
Green Key (Foundation for Environmental Education)
Contactless check-in is available
Essential workers only - NO

Pets

Maximum number of pets per room 1
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Other charges

Fee for buffet breakfast: approximately KZT 7000 per person
Airport shuttle fee: KZT 8000 per person (one-way)
Pet deposit: KZT 20000 per stay
Pet fee: KZT 10000 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: KZT 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Dostyk Avenue 104 A, Almaty, A25D5Y3, Kazakhstan

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