Sofitel Legend Santa Clara Cartagena

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property uses a grey water recycling system
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at El Claustro, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 11 and younger eat free breakfast.

Featured amenities include wired internet access (surcharge), a business center, and express check-in. Planning an event in Cartagena? This resort has 3531 square feet (328 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
San Diego Park - 0.1 km / 0.1 mi
Fine Arts - 0.1 km / 0.1 mi
Plaza de San Diego - 0.1 km / 0.1 mi
House of Gabriel Garcia Marquez - 0.1 km / 0.1 mi
Iglesia de Santo Toribio de Mangrovejo - 0.2 km / 0.1 mi
Centro Comercial La Serrezuela - 0.2 km / 0.1 mi
Santo Toribio Church - 0.2 km / 0.1 mi
Las Bovedas - 0.3 km / 0.2 mi
University of Cartagena - 0.3 km / 0.2 mi
Fernandez Madrid Park - 0.4 km / 0.2 mi
Walls of Cartagena - 0.5 km / 0.3 mi
India Catalina Monument - 0.5 km / 0.3 mi
San Agustin Convent - 0.5 km / 0.3 mi
Teatro Heredia - 0.6 km / 0.3 mi
La Merced Square - 0.6 km / 0.4 mi
The preferred airport for Sofitel Legend Santa Clara Cartagena is Rafael Nunez Intl. Airport (CTG) - 6.3 km / 3.9 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQIA+ friendly
• Green Key (Foundation for Environmental Education)
• No rollaway/extra beds available
• Cashless transactions are available
• Contactless check-in is available

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).