Palais Al Firdaous

Check-in

Check-in is from 12:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards and cash
• Safety features at this property include a fire extinguisher, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Bab Guissa - 0.4 km / 0.2 mi
Zaouia Sidi Ahmed Tijani - 0.4 km / 0.3 mi
Henna Souk - 0.5 km / 0.3 mi
Al Attarine Madrasa - 0.6 km / 0.4 mi
Souk El Attarine - 0.6 km / 0.4 mi
Nejjarine Square - 0.6 km / 0.4 mi
Moulay Idriss II Mausoleum - 0.6 km / 0.4 mi
University of Al Quaraouiyine - 0.6 km / 0.4 mi
Kairaouine Mosque - 0.6 km / 0.4 mi
Funduq al-Najjarin - 0.6 km / 0.4 mi
Sidi Moussa Tannery - 0.7 km / 0.4 mi
Talisman Art Gallery - 0.7 km / 0.5 mi
Chouara Tannery - 0.7 km / 0.5 mi
Chrabliyine Mosque - 0.7 km / 0.5 mi
Seffarine Square - 0.7 km / 0.5 mi
The preferred airport for Palais Al Firdaous is Fes (FEZ-Saiss) - 18.7 km / 11.6 mi

• 24-hour pool access
• Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Contactless check-out is available
• No cribs (infant beds) available
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.