Hotel El Portal

Check-in

Check-in is from 1:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash

Other details

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Distances are displayed to the nearest 0.1 mile and kilometer.
Jardines de Paz - 3.2 km / 2 mi
Clinica Blas de Lezo - 3.3 km / 2 mi
Promenade of La Castellana - 3.3 km / 2.1 mi
Peace Garden - 3.4 km / 2.1 mi
Estadio De Softbol De Chiquinquira - 4.7 km / 2.9 mi
November 11th Stadium - 4.8 km / 3 mi
Jaime Moron Stadium - 6.6 km / 4.1 mi
Nuevo Bosque Softball Stadium - 7.1 km / 4.4 mi
Mercado Bazurto - 7.8 km / 4.9 mi
Contecar Terminal - 8.4 km / 5.2 mi
Port of Cartagena - 10.3 km / 6.4 mi
Playa de Punta Arena - 10.5 km / 6.5 mi
Port, Fortresses and Group of Monuments - 11.2 km / 6.9 mi
Clinica Oftalmologica de Cartagena - 11.2 km / 7 mi
Clinica Cartagena del Mar - 11.2 km / 7 mi
The preferred airport for Hotel El Portal is Rafael Nunez Intl. Airport (CTG) - 14 km / 8.7 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Resort fees

You'll be asked to pay the following charges at the property:

• You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.