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The Arista Hotel

The Arista Hotel

Palembang
Total fromNA
Check in 2:00 PM
Check out 12:00 PM
When you stay at The Arista Hotel in Palembang, you'll be in the business district, within a 10-minute walk of Jakabaring Stadium and Palembang Square Mall. This 4.5-star hotel is 1.1 mi (1.8 km) from Palembang Indah Mall and 1.7 mi (2.7 km) from Masjid Agung Grand Mosque.

Make yourself at home in one of the 142 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Property Details

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a ballroom.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Outdoor pool
  • Concierge services
  • Airport transportation (surcharge)
  • Conference space
  • Laundry facilities
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Full-service spa
  • Sauna
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Snack bar/deli
  • One meeting room
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sun loungers
  • Ballroom

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Other details

Enjoy Indonesian cuisine at 1000 Rasa Coffee Shop, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Jakabaring Stadium - 0.5 km / 0.3 mi
Palembang Square Mall - 0.5 km / 0.3 mi
Palembang Indah Mall - 1.3 km / 0.8 mi
Great Mosque of Palembang - 2.2 km / 1.3 mi
Masjid Agung Grand Mosque - 2.4 km / 1.5 mi
Ampera Bridge - 2.9 km / 1.8 mi
Museum Balaputra Dewa - 4.1 km / 2.6 mi
Palembang Golf Club - 4.4 km / 2.7 mi
Palembang Trade Center Mall - 4.5 km / 2.8 mi
Cheng Ho Mosque - 7.7 km / 4.8 mi
Jakabaring Sport City - 7.8 km / 4.8 mi
Al-Qur'an Al-Akbar - 8.7 km / 5.4 mi
Pulau Kemaro Pagoda - 9.6 km / 6 mi
The preferred airport for The Arista Hotel is Palembang (PLM-Sultan Mahmud Badaruddin II) - 12.1 km / 7.5 mi

  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • At check-in, guests must provide a negative Antigen COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in.
  • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).


Hotel policies

Other
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result must be of specific type(s): Antigen
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 6
  • Property does not offer onsite COVID-19 testing
Pets
  • Pets not allowed
  • No pets or service animals allowed

Other charges

  • Rollaway bed fee: IDR 595000.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jl. Kapt. A. Rivai, Palembang, 30129, Indonesia