Name: Best Western Premier Alsterkrug Hotel
Address: Alsterkrugchaussee 277, Hamburg, 22297, DE
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.3

Hamburg HH

Check in 3:00 PM

Check out 11:00 AM

Step into a world of family fun and comfort at Best Western Premier Alsterkrug Hotel, where every moment is designed to delight both kids and parents, Best Western Premier Alsterkrug Hotel is within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. This luxury hotel is 15 minutes drive to Reeperbahn and 20 minutes drive to Hamburg City Hall.

Kids stay happy thanks to complimentary high-speed WiFi, streaming services, a 50-inch flat-screen TV, daily housekeeping, air conditioning, cable & satellite channels, complimentary daily newspaper and rainfall showerhead, kid-friendly amenities and movie nights. Conveniences include a desk, bathrobes, a phone and an in-room safe.

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Property Details

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Dry cleaning/laundry service
Garage
Renewable energy source - solar
Comprehensive recycling policy
Vegetarian breakfast available
Eco-friendly cleaning products used
Parking (limited spaces)
Outdoor furniture
No single-use plastic straws
Number of meeting rooms - 6
No single-use plastic stirrers
Swimming nearby
Conference space size (meters) - 248
Electric bicycle charging station
Free WiFi
Bicycle parking available
Number of bars/lounges - 1
Tours/ticket assistance
Fireplace in lobby
All property's electricity comes from renewable sources
Nature reserve
Comprehensive food waste policy
Energy-saving switches
At least 80% of all lighting comes from LEDs
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Multilingual staff
Conference center
Electric car charging station
Secured bicycle storage
Breakfast available (surcharge)
Elevator
Fitness facilities
Double-glazing on all windows
Bicycle rentals on site
Canoe on site
Uncovered parking
Fishing nearby
Food and water bowls
Vending machine
Locally-owned & organized tours & activities
Health or beauty spa nearby
Express check-in
Meeting rooms
Well-lit path to entrance
Change of towels (on request)
Garden
Full-service spa
Off-street parking
Water-efficient toilets only
Wheelchair accessible – no
Water-efficient showers only
Luggage storage
Express check-out
24-hour front desk
Number of restaurants - 2
Golfing nearby
Rowing or canoeing on site
Smoke-free property
Safe-deposit box at front desk
Sauna
Hiking/biking trails nearby
Steam room
Kayaking nearby
Self parking (surcharge)
Conference space
Terrace
Conference space size (feet) - 2669
Year Built - 1985
Number of buildings/towers - 1
Total number of rooms - 106
Number of floors - 3

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy German cuisine at Restaurant Alsterkrug, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hamburg? This hotel has 2669 square feet (248 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lufthansa Technik AG - 1.2 km / 0.7 mi
Sporthalle Hamburg - 1.8 km / 1.1 mi
Stadtpark - 1.9 km / 1.2 mi
Planetarium Hamburg - 2 km / 1.2 mi
EKZ Nedderfeld - 2.4 km / 1.5 mi
City Nord - 2.6 km / 1.6 mi
Alma Hoppes Lustspielhaus - 2.7 km / 1.7 mi
Eppendorfer Landstrasse - 2.7 km / 1.7 mi
Cemetery Ohlsdorf - 2.8 km / 1.7 mi
Eppendorfer Park - 3 km / 1.9 mi
University Medical Center Hamburg-Eppendorf - 3.5 km / 2.2 mi
Kampnagel - 3.9 km / 2.4 mi
Alster Lakes - 4.3 km / 2.7 mi
NDR Elbphilharmonie Orchestra - 4.7 km / 2.9 mi
Hagenbeck Zoo - 5.3 km / 3.3 mi
The nearest airports are:
Hamburg Airport (HAM) - 4.8 km / 3 mi
Paris Orly Airport (ORY) - 924.6 km / 574.5 mi
The preferred airport for Best Western Premier Alsterkrug Hotel is Paris Orly Airport (ORY).

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-out is available.

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Contactless check-out is available
Cashless transactions are available
Essential workers only - NO
Guest will receive an email before arrival 24 hours
Guests will receive an email with special check-in instructions
Property does not offer onsite COVID-19 testing

Pets

Maximum number of pets per room 1
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Other charges

Fee for buffet breakfast: approximately EUR 27 per person
Uncovered self parking fee: EUR 8 per day
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out fee: EUR 40 (subject to availability)
Rollaway bed fee: EUR 42 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Alsterkrugchaussee 277, Hamburg, HH 22297, Germany

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