Surrender to tranquility the moment you step into Playacar Palace All Inclusive, where relaxation is an art form, you'll be within a 5-minute walk of Quinta Avenida and Playa del Carmen Maritime Terminal. This all-inclusive property is 9 minutes walk to Playa del Carmen Main Beach and 20 minutes drive to Xplor Theme Park.

Rejuvenate with streaming services, premium bedding, air conditioning, daily housekeeping, cable & satellite channels, a fully-stocked minibar, in-room coffee & tea facilities and jetted bathtub, direct access to our luxury spa. Conveniences include an in-room safe, an iron and ironing board, a desk, bathrobes and a phone.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Free full breakfast
Pool umbrellas
Sailing nearby
Free WiFi
Scuba diving nearby
Number of bars/lounges - 2
Number of poolside bars - 1
Number of outdoor pools - 1
Number of swim-up bars - 1
Wheelchair accessible parking
Bicycle rentals nearby
Tours/ticket assistance
Internet access - wireless
Fitness classes on site
Airport transportation (surcharge)
Accessible airport shuttle
Free breakfast
Parasailing nearby
Multilingual staff
Daily
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Banquet hall
Beach umbrellas
Windsurfing nearby
Spa treatment room(s)
Garden
Free newspapers in lobby
Wedding services
Full-service spa
Beach towels
Yoga classes/instruction on site
Luggage storage
Billiards or pool table
Porter/bellhop
24-hour front desk
Playground on site
Number of restaurants - 3
Spa services on site
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snorkeling nearby
Snack bar/deli
Sauna
Children's pool
Steam room
Surfing/bodyboarding nearby
Free self parking
Free valet parking
Terrace
Beach sun loungers
Hair salon
Pool sun loungers
Access to nearby outdoor pool
ATM/banking
Concierge services
Number of buildings/towers - 1
Total number of rooms - 201
Number of floors - 5

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

Other details

Grab a bite at one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Paseo del Carmen - 0.1 km / 0.1 mi
Plaza Paraiso - 0.2 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.1 mi
Founders Park - 0.3 km / 0.2 mi
Portal Maya - 0.4 km / 0.2 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.2 mi
Playacar Beach - 0.4 km / 0.3 mi
Playa del Carmen Main Beach - 0.6 km / 0.3 mi
Xaman Ha Aviary - 0.6 km / 0.4 mi
Chabad Playa del Carmen - 0.7 km / 0.5 mi
Frida Kahlo Museum - 0.8 km / 0.5 mi
Mercado Playa del Carmen - 0.8 km / 0.5 mi
3D Museum of Wonders - 0.9 km / 0.6 mi
Mayan Ruins of Playacar - 0.9 km / 0.6 mi
Central Square - 1 km / 0.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 33.6 km / 20.9 mi
Cancun Intl. Airport (CUN) - 57.8 km / 35.9 mi
The preferred airport for Playacar Palace All Inclusive is Cancun Intl. Airport (CUN).

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.

Hotel policies

General

Professional property host/manager
By ocean

Pets

Service animals not allowed
Pets not allowed

Other charges

Airport shuttle fee: USD 49 per person (roundtrip)
Airport shuttle fee per child: USD 49 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

, Playa del Carmen, QROO , Mexico

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