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1800 244 400 INTL. +61 3 8827 0770
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Quay West Suites Melbourne

Quay West Suites Melbourne

Southbank Victoria
Check in 2:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities are closed seasonally each year. They will be closed from December 31 to January 9:

  • Bar/Lounge
  • Dining venue(s)

Immerse yourself in the urban pulse at Quay West Suites Melbourne, your gateway to the city's most vibrant experiences, Quay West Suites Melbourne is within a 5-minute walk of Melbourne Arts Centre and National Gallery of Victoria. This luxury aparthotel is 3 minutes drive to Melbourne Convention and Exhibition Centre and 3 minutes drive to Crown Casino.

Soak up skyline views with daily housekeeping, in-room coffee & tea facilities, complimentary high-speed WiFi, cable & satellite channels, a private bathroom with premium toiletries, air conditioning, a private balcony and relaxing in-room massage, in the heart of the CBD. Conveniences include an in-room safe, a kitchenette, a desk, bathrobes, a full kitchen and an iron and ironing board.

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Property Details

Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. This aparthotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Fireplace in lobby
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Breakfast available (surcharge)
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Covered parking
  • Secured parking
  • Showcase for local artists
  • Banquet hall
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Off-street parking
  • Water-efficient showers only
  • Luggage storage
  • Grocery/convenience store
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Self parking (surcharge)
  • Terrace
  • Wheelchair accessible path of travel
  • ATM/banking
  • Concierge services
  • Number of buildings/towers - 1
  • Total number of rooms - 109
  • Number of floors - 26

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

Other details

You can enjoy a meal at the restaurant serving the guests of Quay West Suites Melbourne, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Southbank Promenade - 0.1 km / 0.1 mi
Hamer Hall - 0.2 km / 0.1 mi
Melbourne Arts Centre - 0.3 km / 0.2 mi
Melbourne Skydeck - 0.3 km / 0.2 mi
Eureka Tower - 0.3 km / 0.2 mi
Fed Square - 0.3 km / 0.2 mi
National Gallery of Victoria - 0.4 km / 0.3 mi
Degraves Street - 0.6 km / 0.4 mi
St Paul's Cathedral - 0.6 km / 0.4 mi
Flinders Lane - 0.6 km / 0.4 mi
Forum Theatre - 0.7 km / 0.4 mi
Collins Street - 0.7 km / 0.4 mi
Regent Theatre - 0.8 km / 0.5 mi
Melbourne Park - 1 km / 0.6 mi
Bourke Street Mall - 1 km / 0.6 mi
The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 20.8 km / 12.9 mi
Melbourne Airport (MEL) - 27.8 km / 17.3 mi
Avalon Airport (AVV) - 55.8 km / 34.7 mi
The preferred airport for Quay West Suites Melbourne is Melbourne Airport (MEL).

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Property uses a professional cleaning service
  • Parking height restrictions apply
  • Contactless check-in is available
  • Essential workers only - NO

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately AUD 40 per person
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

26 Southgate Avenue, Southbank, Victoria 3006, Australia
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