Hotel Pullman ZamZam Makkah

Check-in

Check-in is from 2:00 PM until 9:00 AM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards and cash
• Cashless transactions are available
• This property uses a grey water recycling system
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Al Zahra, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Makkah? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
The Clock Towers - 0.1 km / 0.1 mi
Great Mosque of Makkah - 0.2 km / 0.1 mi
King Fahad Gate - 0.4 km / 0.2 mi
Souk Al-Khalil - 0.5 km / 0.3 mi
Well of Zamzam - 0.5 km / 0.3 mi
Maqam Ibrahim - 0.6 km / 0.3 mi
Kaaba - 0.6 km / 0.3 mi
Black Stone - 0.6 km / 0.3 mi
Alkhalil Courtyard - 0.6 km / 0.4 mi
Al-Salam Gate - 0.7 km / 0.4 mi
Safa and Marwah - 1 km / 0.6 mi
60th Street - 1.2 km / 0.8 mi
As-Haabee Exhibition - 1.5 km / 0.9 mi
Masjid Al-Jinn - 2 km / 1.2 mi
Al Malaa Cemetery - 2.3 km / 1.4 mi
The nearest major airport is King Abdulaziz Intl. Airport (JED) - 93.3 km / 58 mi

• Only Muslims are allowed to enter the holy cities of Mecca and Medina.
• Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
• Couples wishing to share a room must provide proof of marriage.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Alcohol is not served or permitted at this property.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• No alcohol allowed onsite
• Contactless check-out is available
• Green Globe
• Cashless transactions are available
• Contactless check-in is available
• No alcohol served onsite

Pets

• Pets not allowed