Kimpton Suzhou Bamboo Grove by IHG

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Chinese cuisine at The Grove, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Suzhou? This hotel has 11561 square feet (1074 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Classical Gardens of Suzhou - 0.8 km / 0.5 mi
Fengmen Street - 1.4 km / 0.8 mi
Master of the Nets Garden - 1.4 km / 0.9 mi
Suzhou City Moat - 1.7 km / 1.1 mi
Suzhou University - 1.9 km / 1.2 mi
Suzhou Park - 1.9 km / 1.2 mi
Pingjiang Road - 2.1 km / 1.3 mi
Suzhou Garden and Architecture - 2.3 km / 1.4 mi
Cangjie Street - 2.5 km / 1.6 mi
Panmen Scenic Area - 2.5 km / 1.6 mi
Guanqian Street - 2.7 km / 1.7 mi
Pan Gate - 2.8 km / 1.8 mi
Suzhou Pingtan Museum - 3 km / 1.8 mi
Grand Canal - 3.1 km / 1.9 mi
Couple's Retreat Garden - 3.4 km / 2.1 mi
The nearest major airport is Wuxi (WUX-Shuofang) - 47.8 km / 29.7 mi

• Children stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• Essential workers only - NO

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 66
• Pet max weight (per pet) in kg is 30
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed