Hotel du Nord Alster

Check-in

Check-in is from 3:00 PM until 9:30 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM for a fee.

Featured amenities include express check-in, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Alster Lakes - 1 km / 0.6 mi
Mundsburg Center - 1.1 km / 0.7 mi
Kampnagel - 1.2 km / 0.7 mi
Stadtpark - 2.2 km / 1.3 mi
NDR Elbphilharmonie Orchestra - 2.2 km / 1.4 mi
Marienkrankenhaus - 2.5 km / 1.5 mi
Am Rothenbaum - 2.7 km / 1.7 mi
Alma Hoppes Lustspielhaus - 2.7 km / 1.7 mi
Eppendorfer Landstrasse - 2.8 km / 1.7 mi
Hamburger Kunsthalle - 3 km / 1.8 mi
Inner Alster Lake - 3 km / 1.8 mi
Planetarium Hamburg - 3.1 km / 1.9 mi
Moenckebergstrasse - 3.3 km / 2 mi
Eppendorfer Park - 3.3 km / 2 mi
Markthalle Hamburg - 3.4 km / 2.1 mi
The preferred airport for Hotel du Nord Alster is Hamburg Airport (HAM) - 8.2 km / 5.1 mi

• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Parking height restrictions apply.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No rollaway/extra beds available
• Parking height restrictions apply
• Essential workers only - NO

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 44
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 20
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.