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Canopy by Hilton Madrid Castellana

Canopy by Hilton Madrid Castellana

Madrid Madrid
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from July 22 2025 to December 31 2025 (dates subject to change):

  • One of the dining venues

Bring your furry friend to a home away from home at Canopy by Hilton Madrid Castellana, where every tail wag is welcomed with open arms, within a 5-minute drive of Bernabéu Stadium and Plaza de Castilla. This hotel is 9 minutes drive to Gran Via and 15 minutes drive to Royal Palace of Madrid.

Enjoy hassle-free stays with complimentary daily newspaper, room service, a flat-screen TV, a private bathroom with premium toiletries, daily housekeeping, complimentary high-speed WiFi, air conditioning and in-room coffee & tea facilities, thoughtful room features designed to suit every guest. Conveniences include an iron and ironing board, a desk, wheelchair-accessibility, an in-room safe and a phone.

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Property Details

Enjoy a range of recreational amenities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Distance from property (meters) - 5
  • Comprehensive recycling policy
  • Grey water recycling system
  • Outdoor furniture
  • Outdoor entertainment area
  • Number of meeting rooms - 1
  • Conference space size (meters) - 79
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Energy-saving switches
  • Eco-friendly toiletries
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Distance from property (ft) - 16
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Water dispenser
  • Number of accessible parking spaces - 6
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Bicycle rentals on site
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Reception hall
  • Wheelchair-accessible van parking
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Pool hoist on site
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Change of towels (on request)
  • Stair-free path to entrance
  • Registration desk height (centimeters) - 114
  • Elevator door width (inches) - 138
  • Off-street parking
  • Registration desk height (inches) - 45
  • Water-efficient toilets only
  • Stairwell handrail height (inches) - 47
  • Water dispenser use by guests actively encouraged
  • Elevator door width (centimeters) - 351
  • Water-efficient showers only
  • Luggage storage
  • Stairwell handrail height (centimeters) - 120
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Outdoor seasonal pool
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Conference space
  • Terrace
  • Pool sun loungers
  • Access to nearby outdoor pool
  • Conference space size (feet) - 852
  • Concierge services
  • Number of buildings/towers - 1
  • Total number of rooms - 313
  • Number of floors - 9

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Apple Pay
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Other details

Satisfy your appetite for lunch, dinner, or brunch at Planta Z, a restaurant which specializes in Spanish cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Madrid? This hotel has 852 square feet (79 square meters) of space consisting of conference space and a meeting room.

Distances are displayed to the nearest 0.1 mile and kilometer.
Paseo de la Castellana - 0.1 km / 0.1 mi
Azca Financial District - 0.1 km / 0.1 mi
Bernabéu Stadium - 0.5 km / 0.3 mi
National Auditorium of Music - 1.8 km / 1.1 mi
Plaza de Castilla - 1.8 km / 1.1 mi
Parque de Berlin - 2.2 km / 1.3 mi
Golden Mile - 2.2 km / 1.4 mi
Sorolla Museum - 2.3 km / 1.4 mi
U.S. Embassy - 2.5 km / 1.6 mi
ABC Serrano - 2.8 km / 1.7 mi
Cuatro Torres Business Area - 3.1 km / 1.9 mi
San Camilo Hospital Quirón - 3.2 km / 2 mi
Hospital Clinico San Carlos - 3.3 km / 2 mi
El Corte Inglés - 3.3 km / 2.1 mi
University City of Madrid - 3.4 km / 2.1 mi
The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.4 km / 10.2 mi

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to September.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQIA+ friendly
  • No rollaway/extra beds available
  • Cashless transactions are available

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Nearby parking fee: EUR 27 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per stay
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Plaza Carlos Trias Beltran 4, Madrid, Madrid 28020, Spain
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