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1800 244 400 INTL. +61 3 8827 0770
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Sheraton Sao Paulo WTC Hotel

Sheraton Sao Paulo WTC Hotel

São Paulo SP
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from December 21 2026 to December 21 2026 (dates subject to change):

  • Swimming pool

Settle into a relaxed stay at Sheraton Sao Paulo WTC Hotel, with accommodation designed to suit a range of travel styles, Sheraton Sao Paulo WTC Hotel is within a 10-minute drive of Ibirapuera Park and MorumBIS. This luxury hotel is 15 minutes drive to Transamerica Expo Center and 20 minutes drive to São Paulo Museum of Art.

Enjoy air conditioning, a private bathroom with premium toiletries, a fully-stocked minibar, rainfall showerhead, deep soaking bathtub, complimentary high-speed WiFi, jetted bathtub, a 32-inch flat-screen TV and premium bedding. Conveniences include a phone, a desk, bathrobes, an in-room safe and an iron and ironing board.

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Property Details

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Proposal/romance packages available
  • Smooth flooring in public areas
  • Vegetarian breakfast available
  • Thin carpet in public areas
  • Children eat free breakfast - 12
  • Biodegradable/compostable stirrers
  • Outdoor furniture
  • No single-use plastic stirrers
  • Conference space size (meters) - 3000
  • Swimming pool
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Number of swim-up bars - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Conference center
  • Wheelchairs available on site
  • Electric car charging station
  • Number of accessible parking spaces - 20
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Double-glazing on all windows
  • Rooftop garden
  • Wheelchair accessible (may have limitations)
  • Covered parking
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Health or beauty spa nearby
  • Secured parking
  • Reception hall
  • Wheelchair-accessible van parking
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Change of bed sheets (on request)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Change of towels (on request)
  • Stair-free path to entrance
  • Wedding services
  • 24-hour fitness facilities
  • Shopping mall on site
  • Registration desk height (centimeters) - 78
  • Elevator door width (inches) - 43
  • Registration desk height (inches) - 31
  • Water-efficient toilets only
  • Couples/private dining
  • Elevator door width (centimeters) - 110
  • Water-efficient showers only
  • Luggage storage
  • Grocery/convenience store
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • Hair salon
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 32292
  • Concierge services
  • Number of buildings/towers - 1
  • Total number of rooms - 297
  • Number of floors - 16

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed pet cleaning fee applies per pet, per stay.

Other details

For lunch or dinner, stop by DOK, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Children aged 12 and younger eat free breakfast.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in São Paulo? This hotel has 32292 square feet (3000 square meters) of space consisting of a conference center and meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
United Nations Business Center São Paulo - 0.1 km / 0.1 mi
WTC São Paulo - 0.2 km / 0.1 mi
Avenida Engenheiro Luís Carlos Berrini - 0.3 km / 0.2 mi
Ponte Estaiada de São Paulo - 1.1 km / 0.7 mi
Shopping Market Place - 1.6 km / 1 mi
Morumbi Shopping Mall - 1.6 km / 1 mi
Shopping Vila Olimpia - 2.5 km / 1.6 mi
JK Iguatemi Shopping Mall - 2.7 km / 1.7 mi
AMCHAM - American chamber of Commerce - 2.7 km / 1.7 mi
U.S. Consulate General - 2.9 km / 1.8 mi
Brigadeiro Faria Lima Avenue - 3.1 km / 1.9 mi
Parque do Povo - 3.2 km / 2 mi
Hospital Vila Nova Star - 3.9 km / 2.5 mi
Shopping Ibirapuera - 4 km / 2.5 mi
Iguatemi Shopping Center - 4.2 km / 2.6 mi
The nearest airports are:
São Paulo (CGH-Congonhas) - 6.3 km / 3.9 mi
São Paulo/Guarulhos Intl. Airport - 50.1 km / 31.1 mi
The preferred airport for Sheraton Sao Paulo WTC Hotel is São Paulo (CGH-Congonhas).

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 40
  • Pet max weight (per pet) in kg is 18
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 40
  • Pet max weight (per pet) in kg is 18
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Other charges

  • Fee for buffet breakfast: approximately BRL 109 per person
  • Covered valet parking fee: BRL 73.50 per day
  • Pet fee: BRL 350 per pet (varies based on length of stay) plus BRL 350 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 400.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Avenida Nacoes Unidas 12559, São Paulo, SP 04578-905, Brazil
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