Grand Elysee Hamburg

Check-in

Check-in is from 2:00 PM until anytime.

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Mediterranean cuisine at Piazza Romana, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 34498 square feet (3205 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
University of Hamburg - 0.4 km / 0.2 mi
Congress Center Hamburg - 0.5 km / 0.3 mi
Casino Esplanade - 0.7 km / 0.4 mi
Alster Lakes - 0.7 km / 0.4 mi
Jungfernstieg - 0.7 km / 0.5 mi
Japanese Garden - 0.7 km / 0.5 mi
Inner Alster Lake - 0.8 km / 0.5 mi
Planten un Blomen - 0.8 km / 0.5 mi
Hamburg State Opera - 0.8 km / 0.5 mi
Gansemarkt - 1 km / 0.6 mi
Hamburger Gangeviertel - 1.2 km / 0.8 mi
Hamburg Messe and Congress - 1.2 km / 0.8 mi
Hamburg TV Tower - 1.2 km / 0.8 mi
Laeiszhalle - 1.3 km / 0.8 mi
Neuer Wall - 1.3 km / 0.8 mi
The preferred airport for Grand Elysee Hamburg is Hamburg Airport (HAM) - 9.8 km / 6.1 mi

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available

Pets

• Maximum number of pets per room 2
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: EUR 50 per night

We have included all charges provided to us by the property.