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Hotel Riu Yucatan - All Inclusive

Hotel Riu Yucatan - All Inclusive

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from September 14 2026 to October 14 2026 (completion date subject to change). The following areas are affected:

  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the property will make every effort to minimize noise and disturbance.

From weekend getaways to school holidays, Hotel Riu Yucatan - All Inclusive offers a comfortable base for the whole family, you'll be a 1-minute drive from Playacar Beach and 9 minutes from Xplor Theme Park. This all-inclusive property is 6 minutes drive to Playa del Carmen Main Beach and 15 minutes drive to Xcaret Eco Theme Park.

Kids stay happy thanks to complimentary high-speed WiFi, a private balcony, cable & satellite channels, daily housekeeping, a flat-screen TV, a fully-stocked minibar and air conditioning, kid-friendly amenities and movie nights. Conveniences include a desk, an iron and ironing board, an in-room safe and a phone.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a health club, and a waterslide. Additional features at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Vegetarian breakfast available
  • Babysitting or childcare (surcharge)
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic stirrers
  • Free WiFi
  • Number of bars/lounges - 5
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 4
  • Number of swim-up bars - 1
  • Water skiing nearby
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Sailing on site
  • Fitness classes on site
  • Free buffet breakfast
  • Scuba diving on site
  • Comprehensive food waste policy
  • Eco-friendly toiletries
  • Recycling
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Multilingual staff
  • Secured bicycle storage
  • Daily
  • Coffee/tea in common areas
  • Children's club (free)
  • Snorkeling on site
  • Fitness facilities
  • Supervised childcare/activities (free)
  • Guest education on local ecosystems and culture
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Health club
  • Change of towels (on request)
  • Garden
  • Wedding services
  • Full-service spa
  • Beach towels
  • Volleyball on site
  • Windsurfing on site
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • Children's club
  • 24-hour front desk
  • Personal motorized watercraft on site
  • Playground on site
  • Number of restaurants - 4
  • Housekeeping on request
  • Spa services on site
  • Golfing nearby
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Free self parking
  • Waterslide
  • Kayaking on site
  • Beach sun loungers
  • Computer station
  • Hair salon
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Number of buildings/towers - 12
  • Total number of rooms - 507
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Other details

Satisfy your appetite at La Hacienda, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Piste Cyclable sur Paseo Xaman-Ha - 0.2 km / 0.1 mi
Playacar Beach - 0.8 km / 0.5 mi
Mayan Ruins of Playacar - 1.4 km / 0.9 mi
Mahi Golf Course - 1.5 km / 0.9 mi
Xaman Ha Aviary - 2 km / 1.2 mi
Plaza Paraiso - 2.5 km / 1.6 mi
Paseo del Carmen - 2.5 km / 1.6 mi
Quinta Avenida - 2.7 km / 1.7 mi
Playa del Carmen Maritime Terminal - 2.8 km / 1.7 mi
Founders Park - 2.8 km / 1.7 mi
Centro Maya Shopping Center - 2.8 km / 1.8 mi
Playacar Golf Club - 2.9 km / 1.8 mi
Portal Maya - 2.9 km / 1.8 mi
Playa del Carmen Main Beach - 3.1 km / 1.9 mi
Chabad Playa del Carmen - 3.1 km / 1.9 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 31.8 km / 19.8 mi
Cancun Intl. Airport (CUN) - 60.7 km / 37.7 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.

Hotel policies

General

  • Service animals not allowed
  • Pets not allowed

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.

Location

Avenida Xaman-ha, Manzana 3, Lote 1, Playa del Carmen, QROO 77710, Mexico
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