Hotel Eden Roc

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests who booked the Double Room (Flexible with Room Change) may be required to change rooms during their stay. Please note: check-in starts at 4 PM for guests booked in the Family Suite, 4 Bedrooms, Annex Building, outside the main hotel. The room is located 49 feet (15 meters) away from the main building.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Apple Pay
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Mediterranean cuisine at Adamo ed Eva, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a cruise ship terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Piazza dei Mulini - 0.6 km / 0.4 mi
Spiaggia d'Arienzo - 0.6 km / 0.4 mi
Palazzo Murat - 0.6 km / 0.4 mi
MAR Positano Roman Villa - 0.7 km / 0.4 mi
Church of Santa Maria Assunta - 0.7 km / 0.5 mi
Positano Tourist Office - 0.8 km / 0.5 mi
Spiaggia Grande - 0.8 km / 0.5 mi
Positano Ferry Landing - 0.9 km / 0.6 mi
Positano Town Hall - 1.4 km / 0.9 mi
Fornillo Beach - 1.4 km / 0.9 mi
San Pietro - 1.6 km / 1 mi
Gavitella beach - 5.2 km / 3.2 mi
Church of San Gennaro - 5.4 km / 3.3 mi
Marina di Praia - 7.8 km / 4.8 mi
Fiordo di Furore Beach - 9 km / 5.6 mi
The nearest airports are:
Naples Intl. Airport (NAP) - 64.6 km / 40.1 mi
Costa d'Amalfi Airport (QSR) - 81 km / 50.4 mi
The preferred airport for Hotel Eden Roc is Naples Intl. Airport (NAP).

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from March to October.
• Pool access available from 9:00 AM to 6:30 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• On bay
• Beach nearby
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 10 years of age.
• A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.