HUALUXE Shanghai Twelve at Hengshan by IHG

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at 12 Hengshan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hengshan Road - 0.1 km / 0.1 mi
Consulate General of the Republic of France - 1.3 km / 0.8 mi
Metro City - 1.7 km / 1.1 mi
Xujiahui Shopping District - 1.8 km / 1.1 mi
Shanghai International Trade Plaza - 1.9 km / 1.2 mi
Huai Hai Road Shopping District - 1.9 km / 1.2 mi
St. Ignatius Cathedral - 2.3 km / 1.4 mi
Jing'an Temple - 2.6 km / 1.6 mi
Shanghai Exhibition Center - 2.8 km / 1.7 mi
Taikang Road - 2.8 km / 1.8 mi
Jing An Kerry Centre - 2.9 km / 1.8 mi
Tianzifang - 2.9 km / 1.8 mi
Jing An Park - 3 km / 1.9 mi
West Nanjing Road - 3 km / 1.9 mi
Shanghai Stadium - 3.1 km / 1.9 mi
The nearest airports are:
Hongqiao International Airport (SHA) - 12.5 km / 7.8 mi
Shanghai Pudong Intl. Airport (PVG) - 45.4 km / 28.2 mi
The preferred airport for HUALUXE Shanghai Twelve at Hengshan by IHG is Hongqiao International Airport (SHA).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
• LGBTQIA+ friendly
• No rollaway/extra beds available
• Parking height restrictions apply

Pets

• Service animals not allowed
• Pets not allowed