Port Douglas Sands Resort

Check-in

Check-in is from 2:00 PM until 5:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include laundry facilities and a vending machine. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Four Mile Beach - 1.2 km / 0.8 mi
Port Douglas Splash Park - 1.5 km / 0.9 mi
Macrossan Street - 2 km / 1.2 mi
Flagstaff Hill - 2 km / 1.3 mi
Crystalbrook Superyacht Marina - 2.1 km / 1.3 mi
Magazine Island - 2.3 km / 1.4 mi
Port Village Shopping Centre - 2.4 km / 1.5 mi
Anzac Park - 2.4 km / 1.5 mi
St Mary's by the Sea Chapel - 2.5 km / 1.5 mi
Sugar Wharf - 2.5 km / 1.6 mi
Four Mile Beach Park - 2.6 km / 1.6 mi
Court House Museum - 2.6 km / 1.6 mi
Rex Smeal Park - 2.6 km / 1.6 mi
Wildlife Habitat - 3.6 km / 2.2 mi
Vie Spa Port Douglas - 4.1 km / 2.5 mi
The nearest major airport is Cairns Intl. Airport (CNS) - 64.3 km / 39.9 mi

• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Beach nearby
• Contactless check-in is available

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed