Casa Velha do Palheiro, Relais & Chateaux

Check-in

Check-in is from 3:00 PM until midnight.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy international cuisine at Casa Velha Dining Room, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the country house pool.A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Palheiro Gardens - 0.4 km / 0.3 mi
Jardins do Palheiro - 0.9 km / 0.5 mi
Palheiro Golf Club - 1.2 km / 0.7 mi
Palheiro Golfe - 3.5 km / 2.2 mi
Civic Center of Santa Maria Maior - 3.6 km / 2.2 mi
Pinnacle Viewpoint - 3.6 km / 2.2 mi
Madeira Botanical Garden - 3.9 km / 2.4 mi
Madeira Stadium - 4.1 km / 2.6 mi
Vila Guida Garden Viewpoint - 4.2 km / 2.6 mi
Pregetter's Orchid Garden - 4.6 km / 2.9 mi
Sao Tiago Beach - 4.7 km / 2.9 mi
Complexo Balnear Barreirinha - 4.8 km / 3 mi
Road of Christ the King - 4.9 km / 3 mi
Garajau Cable Car - 4.9 km / 3 mi
Fort of Sao Tiago - 4.9 km / 3.1 mi
The preferred airport for Casa Velha do Palheiro, Relais & Chateaux is Cristiano Ronaldo Airport (FNC) - 18 km / 11.2 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the country house prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQIA+ friendly
• Green Key (Foundation for Environmental Education)
• Beach nearby
• Contactless check-in is available
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.