Name: Mercure Queenstown Resort
Address: Sainsbury Road, Queenstown, 9300, NZ
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.2

Queenstown

Check in 2:00 PM

Check out 11:00 AM

Create lifelong memories at Mercure Queenstown Resort, where family adventures begin and smiles are guaranteed for every age, Mercure Queenstown Resort is within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This family-friendly hotel is 4 minutes drive to Skyline Queenstown and 6 minutes drive to Queenstown Gardens.

Ideal for families, our rooms come with a private bathroom with premium toiletries, in-room coffee & tea facilities, daily housekeeping, a 50-inch flat-screen TV, air conditioning and room service, rollaway beds and extra space for little ones. Conveniences include wheelchair-accessibility, bathrobes, an in-room safe, a desk, an iron and ironing board and a phone.

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Property Details

Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).

Proposal/romance packages available
Sailing nearby
Free WiFi
Number of bars/lounges - 1
Downhill skiing nearby
Number of hot tubs - 1
Cross-country skiing nearby
Number of outdoor pools - 1
Ski storage
Wheelchair accessible parking
Bicycle rentals nearby
Snowboarding nearby
Tours/ticket assistance
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Wheelchair-accessible lounge
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Horse riding nearby
Multilingual staff
Mountain climbing nearby
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Segway rental/tour nearby
Number of coffee shops/cafes - 1
Laundry facilities
Rafting nearby
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Annual carbon offsets
Public winery tours
Organic food
Private winery tours
Showcase for local artists
Banquet hall
Wheelchair-accessible concierge desk
Vending machine
Locally-owned & organized tours & activities
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible public washroom
Picnic area
Garden
Free newspapers in lobby
Wedding services
Private picnics
Couples/private dining
Water-efficient showers only
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Scooter/moped rentals nearby
Housekeeping on request
Terrace
Concierge services
Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Ziplining nearby
Biodegradable/compostable stirrers
No single-use plastic straws
Pool umbrellas
No single-use plastic soda bottles
Number of meeting rooms - 3
No single-use plastic stirrers
Conference space size (meters) - 304
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Fireplace in lobby
Snowmobiling nearby
Ski equipment rental shops nearby
Parasailing nearby
Ski lessons available nearby
Ecotours nearby
Coffee/tea in common areas
Snowshoeing nearby
Mountain biking nearby
Uncovered parking
Wheelchair accessible (may have limitations)
Casino nearby
Health or beauty spa nearby
Change of bed sheets (on request)
Skydiving nearby
Change of towels (on request)
Ski shuttle (surcharge)
Rock climbing nearby
Off-street parking
Coin laundry on site
Number of restaurants - 2
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snorkeling nearby
Snack bar/deli
Sauna
Children's pool
Hiking/biking trails nearby
Surfing/bodyboarding nearby
Kayaking nearby
Self parking (surcharge)
Conference space
Pool sun loungers
Conference space size (feet) - 3272
24-hour business center
Total number of rooms - 148

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Grab a bite at South Eatery Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mt Crichton Loop Track - 0.4 km / 0.3 mi
SKYCITY Wharf Casino - 1.9 km / 1.2 mi
Lake Wakatipu - 1.9 km / 1.2 mi
Steamer Wharf - 1.9 km / 1.2 mi
TSS Earnslaw Steamship - 2 km / 1.2 mi
Creative Queenstown Arts & Crafts Market - 2 km / 1.3 mi
Fear Factory Queenstown - 2.1 km / 1.3 mi
Queenstown Beach - 2.1 km / 1.3 mi
Toi o Tahuna - 2.1 km / 1.3 mi
Skycity Queenstown Casino - 2.2 km / 1.3 mi
Underwater Observatory - 2.2 km / 1.4 mi
Queenstown Mall - 2.3 km / 1.4 mi
Williams Cottage - 2.3 km / 1.5 mi
Cookie Time - 2.4 km / 1.5 mi
Church of St Peters - 2.4 km / 1.5 mi
The preferred airport for Mercure Queenstown Resort is Queenstown Intl. Airport (ZQN) - 10 km / 6.2 mi

Pool access available from 7:00 AM to 10:00 PM.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Contactless check-out is available
LGBTQIA+ friendly
Beach nearby
Cashless transactions are available
Contactless check-in is available
Essential workers only - NO
Property does not offer onsite COVID-19 testing
Qualmark Sustainable Tourism Business Award

Pets

Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: NZD 100 per night

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately NZD 32 per person
Uncovered self parking fee: NZD 15.00 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: NZD 65.0 per night
Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Sainsbury Road, Queenstown, 9300, New Zealand

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