Crowne Plaza Hamburg - City Alster by IHG

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Hamburg? This hotel has 5651 square feet (525 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Alster Lakes - 0.5 km / 0.3 mi
Mundsburg Center - 1.2 km / 0.7 mi
Marienkrankenhaus - 1.2 km / 0.8 mi
Hamburger Kunsthalle - 1.5 km / 0.9 mi
Inner Alster Lake - 1.6 km / 1 mi
Moenckebergstrasse - 1.8 km / 1.1 mi
Markthalle Hamburg - 2 km / 1.2 mi
Jungfernstieg - 2.1 km / 1.3 mi
Europa Passage - 2.1 km / 1.3 mi
Neuer Wall - 2.3 km / 1.4 mi
Alsterarkaden - 2.4 km / 1.5 mi
Hamburg City Hall - 2.4 km / 1.5 mi
Casino Esplanade - 2.4 km / 1.5 mi
Rathausmarket - 2.4 km / 1.5 mi
CHOCOVERSUM - 2.4 km / 1.5 mi
The preferred airport for Crowne Plaza Hamburg - City Alster by IHG is Hamburg Airport (HAM) - 9.8 km / 6.1 mi

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
• Contactless check-out is available
• LGBTQIA+ friendly
• Green Key (Foundation for Environmental Education)
• No rollaway/extra beds available
• Parking height restrictions apply
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed