Name: Crowne Plaza Hamburg - City Alster by IHG
Address: Graumannsweg 10, Hamburg, 22087, DE
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.4

Hamburg HH

Check in 3:00 PM

Check out 12:00 PM

Discover a paradise for pets and their owners at Crowne Plaza Hamburg - City Alster by IHG, where four-legged travelers are treated like VIP guests, a 5-minute drive from Miniatur Wunderland and 5 minutes from Elbe Philharmonic Hall. This hotel is 7 minutes drive to Hamburg Cruise Center and 9 minutes drive to Reeperbahn.

Relax in accommodations featuring rainfall showerhead, room service, in-room coffee & tea facilities, daily housekeeping, a 42-inch flat-screen TV, air conditioning, complimentary high-speed WiFi and a private bathroom with premium toiletries, easy-clean surfaces and versatile comforts. Conveniences include an iron and ironing board, a phone, an in-room safe and a desk.

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Property Details

Take advantage of recreation opportunities such as a 24-hour health club, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a banquet hall, a vending machine, and bike parking.

Dry cleaning/laundry service
Comprehensive recycling policy
Smooth flooring in public areas
No single-use plastic straws
Number of meeting rooms - 9
Swimming nearby
Conference space size (meters) - 525
Biodegradable/compostable straws
Sailing nearby
Free WiFi
Bicycle parking available
Number of bars/lounges - 1
Wheelchair accessible parking
Bicycle rentals nearby
Tours/ticket assistance
Distance from property (km) - 0
Comprehensive food waste policy
Energy-saving switches
At least 80% of all lighting comes from LEDs
Vegan menu options available
Wheelchair-accessible lounge
No accessible shuttle
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Handrails in stairways
Multilingual staff
Electric car charging station
Number of accessible parking spaces - 1
Breakfast available (surcharge)
Laundry facilities
Elevator
Covered parking
Secured parking
Wheelchair accessible (may have limitations)
Banquet hall
Food and water bowls
Vending machine
Locally-owned & organized tours & activities
Wheelchair-accessible van parking
Street parking
Wheelchair-accessible path to elevator
Meeting rooms
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Wheelchair-accessible public washroom
Change of towels (on request)
Stair-free path to entrance
Boat tours nearby
Registration desk height (centimeters) - 99
Elevator door width (inches) - 39
24-hour health club
Registration desk height (inches) - 39
Water-efficient toilets only
Stairwell handrail height (inches) - 39
Couples/private dining
Elevator door width (centimeters) - 100
Luggage storage
Billiards or pool table
Stairwell handrail height (centimeters) - 100
Canoeing nearby
24-hour front desk
Number of restaurants - 1
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Hiking/biking trails nearby
Kayaking nearby
Self parking (surcharge)
Conference space
Wheelchair accessible path of travel
Conference space size (feet) - 5651
Concierge services
Year Built - 1987
Number of buildings/towers - 1
Total number of rooms - 291
Number of floors - 7

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Hamburg? This hotel has 5651 square feet (525 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Alster Lakes - 0.5 km / 0.3 mi
Mundsburg Center - 1.2 km / 0.7 mi
Marienkrankenhaus - 1.2 km / 0.8 mi
Hamburger Kunsthalle - 1.5 km / 0.9 mi
Inner Alster Lake - 1.6 km / 1 mi
Moenckebergstrasse - 1.8 km / 1.1 mi
Markthalle Hamburg - 2 km / 1.2 mi
Thalia-Theater - 2 km / 1.3 mi
Jungfernstieg - 2.1 km / 1.3 mi
Europa Passage - 2.1 km / 1.3 mi
St. Peter's Church - 2.3 km / 1.4 mi
Neuer Wall - 2.3 km / 1.4 mi
Hamburg City Hall - 2.4 km / 1.5 mi
Casino Esplanade - 2.4 km / 1.5 mi
Rathausmarket - 2.4 km / 1.5 mi
The preferred airport for Crowne Plaza Hamburg - City Alster by IHG is Hamburg Airport (HAM) - 9.8 km / 6.1 mi

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Contactless check-out is available
LGBTQIA+ friendly
Green Key (Foundation for Environmental Education)
No rollaway/extra beds available
Parking height restrictions apply
Cashless transactions are available
Property does not offer onsite COVID-19 testing

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed

Other charges

Fee for buffet breakfast: approximately EUR 28.50 per person
Covered self parking fee: EUR 29 per night
Nearby parking fee: EUR 29 per night
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Graumannsweg 10, Hamburg, HH 22087, Germany

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