Ambassador Cruise Halong Bay

Check-in

Check-in is from 11:30 AM until 12:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests must provide complete passport information to the property at least 48 hours before the cruise date. Guests who do not provide this information and arrive after 10 AM (GMT+7) on the check-in date will be denied boarding by the port authorities, and the booking will be canceled with full charges applied.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Noise-free guestrooms cannot be guaranteed
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the cruise ship's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ha Long Bay - 0.1 km / 0.1 mi
Ha Long International Cruise Port - 0.1 km / 0.1 mi
Bai Chay Beach - 0.7 km / 0.4 mi
Dragon Park - 0.8 km / 0.5 mi
Typhoon Water Park - 0.9 km / 0.6 mi
Queen Cable Car Ocean Terminal - 1.1 km / 0.7 mi
Bai Chay Market - 1.2 km / 0.7 mi
Sun Square - 1.4 km / 0.9 mi
Cua Luc Bay - 1.5 km / 0.9 mi
Bai Chay Bridge - 2.4 km / 1.5 mi
Cái Dăm Market - 4.7 km / 2.9 mi
Queen Cable Car Sun Terminal - 4.7 km / 2.9 mi
Sun Wheel Ha Long - 4.7 km / 2.9 mi
Ha Long Night Market - 5.6 km / 3.5 mi
Poem Mountain - 6.2 km / 3.8 mi
The nearest airports are:
Haiphong (HPH-Cat Bi) - 46.8 km / 29.1 mi
Van Don Intl. Airport (VDO) - 53.4 km / 33.2 mi
Noi Bai Intl. Airport (HAN) - 185.8 km / 115.5 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.

Hotel policies

General

• Private host property
• On bay
• Beach nearby
• Noise-free rooms not guaranteed
• Car recommended
• Essential workers only - NO
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions

Pets

• Service animals not allowed
• Pets not allowed