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1800 244 400 INTL. +61 3 8827 0770
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Melia Madrid Serrano

Melia Madrid Serrano

Madrid Madrid
Check in 3:00 PM
Check out 12:00 PM
Create lifelong memories at Melia Madrid Serrano, where family adventures begin and smiles are guaranteed for every age, a 3-minute walk from U.S. Embassy and a 3-minute drive from Movistar Arena. This hotel is 4 minutes drive to Bernabéu Stadium and 5 minutes drive to Gran Via.

Ideal for families, our rooms come with complimentary high-speed WiFi, premium bedding, air conditioning, a flat-screen TV, Egyptian-cotton sheets, in-room coffee & tea facilities, a fully-stocked minibar and daily housekeeping, rollaway beds and extra space for little ones. Conveniences include an in-room safe, bathrobes, a phone and a desk.

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Property Details

Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Grey water recycling system
  • Eco-friendly cleaning products used
  • Babysitting or childcare (surcharge)
  • Biodegradable/compostable stirrers
  • Front entrance ramp
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 524
  • Reusable cups only
  • Reusable tableware only
  • Free wired internet
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Tours/ticket assistance
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Water dispenser
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Covered parking
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Well-lit path to entrance
  • Change of towels (on request)
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Elevator door width (inches) - 63
  • Elevator door width (centimeters) - 160
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Lifeguard on site
  • Number of restaurants - 1
  • Housekeeping on request
  • Outdoor seasonal pool
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Self parking (surcharge)
  • Conference space
  • Terrace
  • Computer station
  • Pool sun loungers
  • Conference space size (feet) - 5640
  • 24-hour business center
  • Concierge services
  • Year Built - 1975
  • Number of buildings/towers - 1
  • Total number of rooms - 340
  • Number of floors - 7

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property provides central air conditioning and heating (availability based on the season).

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 5640 square feet (524 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Paseo de la Castellana - 0.1 km / 0.1 mi
Golden Mile - 0.2 km / 0.1 mi
U.S. Embassy - 0.2 km / 0.1 mi
Sorolla Museum - 0.8 km / 0.5 mi
El Corte Inglés - 1 km / 0.6 mi
San Camilo Hospital Quirón - 1 km / 0.6 mi
Azca Financial District - 1 km / 0.7 mi
Plaza de Colon - 1.4 km / 0.9 mi
National Archaeological Museum - 1.6 km / 1 mi
National Auditorium of Music - 1.7 km / 1 mi
Puerta de Alcalá - 1.9 km / 1.2 mi
Calle de Alcalá - 2 km / 1.2 mi
Nuevo Teatro Alcala - 2 km / 1.2 mi
Paseo del Prado - 2.1 km / 1.3 mi
Plaza de Cibeles - 2.1 km / 1.3 mi
The preferred airport for Melia Madrid Serrano is Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 km / 7.5 mi

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May 25 to September 10.
  • Pool access available from noon to 7:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá)
  • LGBTQIA+ friendly
  • No rollaway/extra beds available

Pets

  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
  • Covered self parking fee: EUR 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle de Claudio Coello, 139, Madrid, Madrid 28006, Spain
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