Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
The Ritz-Carlton, Almaty

The Ritz-Carlton, Almaty

Almaty
Check in 3:00 PM
Check out 12:00 PM
Bring your furry friend to a home away from home at The Ritz-Carlton, Almaty, where every tail wag is welcomed with open arms, within a 10-minute drive of National Museum of Kazakhstan and Almaty Central Stadium. This luxury hotel is 9 minutes drive to Almaty Opera House and 15 minutes drive to Zenkov Cathedral.

Enjoy hassle-free stays with a private bathroom with premium toiletries, cable & satellite channels, complimentary high-speed WiFi, air conditioning, room service, daily housekeeping, complimentary daily newspaper and premium bedding, thoughtful room features designed to suit every guest. Conveniences include a phone, bathrobes, an iron and ironing board, an alam clock, a desk, heated flooring and an in-room safe.

See all nearby hotels

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.

  • Proposal/romance packages available
  • Free parking nearby
  • Parking (limited spaces)
  • Children eat free breakfast - 6
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Ski storage
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Snowboarding nearby
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Horse riding nearby
  • Multilingual staff
  • Conference center
  • Number of accessible parking spaces - 1
  • Mountain climbing nearby
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Rooftop garden
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Shopping mall on site
  • Art gallery on site
  • Couples/private dining
  • Designer stores on site
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Library
  • Housekeeping on request
  • Terrace
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Train station pickup (surcharge)
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • No single-use plastic stirrers
  • Conference space size (meters) - 960
  • Swimming pool
  • Limo or town car service available
  • Distance from property (km) - 0.5
  • Distance from property (ft) - 1640
  • Water dispenser
  • Turkish bath/Hammam
  • Wheelchair accessible (may have limitations)
  • Meeting rooms
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Internet access in public areas - high speed
  • Full-service spa
  • Ski passes available
  • Registration desk height (centimeters) - 120
  • Elevator door width (inches) - 41
  • Registration desk height (inches) - 47
  • Telescope
  • Elevator door width (centimeters) - 105
  • Number of restaurants - 2
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Free self parking
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 10330
  • Year Built - 2013
  • Number of buildings/towers - 1
  • Total number of rooms - 145
  • Number of floors - 38

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Enjoy Mediterranean cuisine at Seven, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 6 and younger eat free breakfast.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 10330 square feet (960 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Botanical gardens - 2 km / 1.2 mi
Kazakhstan Museum of Arts - 2.3 km / 1.4 mi
Kasteev State Museum of Arts - 2.3 km / 1.4 mi
Sunkar International Ski Jump Complex - 2.7 km / 1.7 mi
Fantasy World Almaty - 2.7 km / 1.7 mi
Auezov Kazakh Drama Theatre - 2.8 km / 1.8 mi
Atakent Expo - 2.9 km / 1.8 mi
Presidential Palace - 3.1 km / 1.9 mi
National Museum of Kazakhstan - 3.2 km / 2 mi
Almaty Central Stadium - 3.2 km / 2 mi
Central State Museum - 3.3 km / 2 mi
Kazakhstan Independence Monument - 3.4 km / 2.1 mi
Respublika Alanghy - 3.4 km / 2.1 mi
Republic Square - 3.4 km / 2.1 mi
Dostyk Plaza - 3.6 km / 2.2 mi
The preferred airport for The Ritz-Carlton, Almaty is Almaty (ALA-Almaty Intl.) - 21.3 km / 13.2 mi

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Contactless check-out is available
  • Green Key (Foundation for Environmental Education)
  • Contactless check-in is available
  • Essential workers only - NO

Pets

  • Pet max weight (per pet) in lb is 22
  • Pet max weight (per pet) in kg is 10
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for full breakfast: approximately KZT 24400 per person
  • Valet parking fee: KZT 5000 per stay
  • Pet fee: KZT 50400 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 19200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, 050040, Kazakhstan
See all nearby