Mastena Elegante

Check-in

Check-in is from 4:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 7 days before arrival with check-in instructions and key retrieval information. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit/debit cards; cash is not accepted
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Distances are displayed to the nearest 0.1 mile and kilometer.
Villa Marina - 1.5 km / 1 mi
Acquaseria South Beach - 1.9 km / 1.2 mi
Spiaggia Lerai - 7 km / 4.4 mi
Menaggio Beach - 7.1 km / 4.4 mi
Piazza Giuseppe Garibaldi - 7.7 km / 4.8 mi
Villa Mylius Vigoni - 9 km / 5.6 mi
San Martino Church - 9.4 km / 5.8 mi
Menaggio and Cadenabbia Golf Club - 10.3 km / 6.4 mi
Cadenabbia Ferry Terminal - 10.9 km / 6.8 mi
Sports Centre - 11.5 km / 7.2 mi
Villa Carlotta - 11.7 km / 7.3 mi
Chiesa di Santa Maria del Tiglio - 11.8 km / 7.3 mi
Piazza dei Caduti - 11.8 km / 7.4 mi
Gallio Palace - 12.4 km / 7.7 mi
Parco Civico Teresio Olivelli - 12.5 km / 7.8 mi
The nearest airports are:
Lugano (LUG-Agno) - 41 km / 25.5 mi
Milan Malpensa Airport (MXP) - 91.6 km / 56.9 mi
Linate Airport (LIN) - 87.1 km / 54.1 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from June 01 to September 30.
• A car is required for transportation to and from this property.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No front desk
• Contactless check-in is available
• Guest will receive an email before arrival 7 days
• Car required
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.