Parque Balneário Hotel Santos by Castelo Itaipava

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at Origens-Mar, or stay in and take advantage of the hotel's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Santos? This hotel has facilities measuring 11 square feet (1 square meters), including conference space.

Distances are displayed to the nearest 0.1 mile and kilometer.
Gonzaga Beach - 0.1 km / 0.1 mi
Flag Square - 0.1 km / 0.1 mi
Shopping Parque Balneário - 0.1 km / 0.1 mi
Beach Edge Gardens - 0.1 km / 0.1 mi
Boqueirao Beach - 0.2 km / 0.1 mi
Miramar Shopping Center - 0.3 km / 0.2 mi
Pompeia Beach - 0.3 km / 0.2 mi
Hospital e Pronto Socorro Infantil Gonzaga - 0.7 km / 0.5 mi
José Menino Beach - 0.9 km / 0.5 mi
Embare Beach - 1.1 km / 0.7 mi
Benedito Calixto Art Museum - 1.3 km / 0.8 mi
Santo Antonio do Embare Basilica - 1.6 km / 1 mi
Museu do Surf - 1.8 km / 1.1 mi
Santos Municipal Orchid Garden - 2 km / 1.2 mi
Itarare Beach - 2 km / 1.2 mi
The preferred airport for Parque Balneário Hotel Santos by Castelo Itaipava is São Paulo (CGH-Congonhas) - 73.7 km / 45.8 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• A car is not required for transportation to and from this property.
• At check-in, guests must provide a record of full COVID-19 vaccination.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• No rollaway/extra beds available
• Beach nearby
• Essential workers only - NO
• Guests must provide health documentation
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals not allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Service fee: 12 percent

We have included all charges provided to us by the property.