Hotel Xbalamqué Boutique & Spa

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal, ferry terminal, airport, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• Long-term renters welcome
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Mexican cuisine at Autóctona, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Las Palapas Park - 0.1 km / 0.1 mi
Xbalamqué Theater - 0.2 km / 0.1 mi
Mercado 28 - 0.7 km / 0.4 mi
Benito Juarez Municipal Building - 0.7 km / 0.4 mi
Mercado 23 - 0.8 km / 0.5 mi
Plaza 28 - 0.9 km / 0.6 mi
Cancun Cultural House - 1.3 km / 0.8 mi
La Sagrada Familia Parish - 1.4 km / 0.9 mi
Ka'Yok' Planetarium of Cancun - 1.4 km / 0.9 mi
Beto Avila Baseball Stadium - 1.7 km / 1.1 mi
Extreme Adventure - 1.8 km / 1.1 mi
Plaza Las Americas - 2 km / 1.3 mi
Puerto Cancun Golf Course - 2.2 km / 1.3 mi
Andres Quintana Roo Stadium - 2.2 km / 1.4 mi
Royal Yak Casino and Sports Book - 2.2 km / 1.4 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 18.2 km / 11.3 mi
Tulum Intl. Airport (TQO) - 171.2 km / 106.4 mi

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• A car is recommended for transportation to and from this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• No rollaway/extra beds available
• Car recommended
• Essential workers only - NO
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.