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Hotel Playa Encantada

Hotel Playa Encantada

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Your journey of exceptional moments begins the instant you cross the threshold of Hotel Playa Encantada, where every detail is crafted to elevate your stay, a 5-minute walk from Quinta Avenida and 11 minutes by foot from Mamitas Beach. This hotel is 20 minutes walk to Playa del Carmen Main Beach and 3 minutes drive to Playa del Carmen Maritime Terminal.

Our spacious rooms feature air conditioning, a private bathroom with premium toiletries, complimentary high-speed WiFi, daily housekeeping and a 32-inch flat-screen TV, ensuring a comfortable stay whether you’re here for business or leisure. Conveniences include an in-room safe, a full kitchen, a desk, an iron and ironing board and wheelchair-accessibility.

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Property Details

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Beaux Arts hotel also features complimentary wireless internet access and concierge services.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Luggage storage
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Handrails in hallways
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Breakfast available (surcharge)
  • Wheelchair-accessible pool
  • Free WiFi
  • Designated smoking areas
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Safe-deposit box at front desk
  • Garden
  • Wheelchair accessible parking
  • Children's pool
  • Tours/ticket assistance
  • Elevator
  • Terrace
  • Pool sun loungers
  • Concierge services
  • Year Built - 2008
  • Number of buildings/towers - 2
  • Total number of rooms - 32
  • Number of floors - 2

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector

Other details

Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Calle 12 - 0.1 km / 0.1 mi
Nuestra Senora del Carmen Catholic Church - 0.2 km / 0.1 mi
Riviera Gran Casino - 0.3 km / 0.2 mi
Central Square - 0.3 km / 0.2 mi
Quinta Avenida - 0.4 km / 0.2 mi
Quinta Alegría Shopping Mall - 0.4 km / 0.3 mi
3D Museum of Wonders - 0.4 km / 0.3 mi
Calle Corazón - 0.5 km / 0.3 mi
Mercado Playa del Carmen - 0.5 km / 0.3 mi
Chabad Playa del Carmen - 0.6 km / 0.4 mi
Frida Kahlo Museum - 0.6 km / 0.4 mi
Mario Villanueva Stadium Madrid - 0.9 km / 0.6 mi
Mamitas Beach - 1 km / 0.6 mi
Pier Navega - 1 km / 0.6 mi
Playa del Carmen Main Beach - 1 km / 0.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.3 km / 21.9 mi
Cancun Intl. Airport (CUN) - 55.8 km / 34.7 mi
The preferred airport for Hotel Playa Encantada is Cancun Intl. Airport (CUN).

  • Pool access available from 8:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • LGBTQIA+ friendly
  • No rollaway/extra beds available
  • Beach nearby
  • Essential workers only - NO
  • No alcohol served onsite

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately MXN 195 to 250 for adults, and MXN 95 to 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle 12 bis Nte, Playa del Carmen, QROO 77710, Mexico
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