Casa Polanco Hotel Boutique

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, La Veranda, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 8:00 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Avenida Presidente Masaryk - 0.2 km / 0.2 mi
Paseo de la Reforma - 0.3 km / 0.2 mi
Chapultepec Park - 0.4 km / 0.2 mi
Campo Deportivo Militar Marte - 0.7 km / 0.4 mi
Auditorio Nacional - 0.8 km / 0.5 mi
Spanish Consulate General - 0.9 km / 0.6 mi
Parque Zoologico de Chapultepec - 1.1 km / 0.7 mi
Hospital Español - 1.3 km / 0.8 mi
Antara Polanco - 1.3 km / 0.8 mi
Acuario Inbursa - 1.9 km / 1.2 mi
Plaza Polanco - 1.9 km / 1.2 mi
National Museum of Anthropology - 2 km / 1.3 mi
Soumaya Museum - 2 km / 1.3 mi
Plaza Carso Shopping Center - 2.1 km / 1.3 mi
Monumento a los Ninos Heroes - 2.5 km / 1.6 mi
The nearest airports are:
Benito Juarez International Airport (MEX) - 17.8 km / 11.1 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 45.6 km / 28.3 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 56.6 km / 35.2 mi
The preferred airport for Casa Polanco Hotel Boutique is Benito Juarez International Airport (MEX).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed