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Casa Neptuno

Casa Neptuno

Mahahual QROO
Check in 3:00 PM
Check out 12:00 PM
Experience extraordinary comfort and unparalleled hospitality from the moment you arrive at Casa Neptuno, you'll be within a 10-minute drive of Costa Maya Port and Mahahual Beach. This guesthouse is 4 minutes drive to Mahahual Lighthouse and 7 minutes drive to Maya Chan Beach.

Unwind and recharge with a private bathroom with premium toiletries and mini-refrigerator.

Property Details

Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

  • Off-street parking
  • Designated smoking areas
  • Garden
  • Wheelchair accessible – no
  • Luggage storage
  • Free valet parking
  • Front desk (limited hours)
  • Free WiFi
  • Total number of rooms - 6

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 11:00 AM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

The front desk is staffed during limited hours. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mahahual Beach - 0.5 km / 0.3 mi
Mahahual Lighthouse - 2.2 km / 1.3 mi
Costa Maya Port - 3.3 km / 2.1 mi
Maya Chan Beach - 3.7 km / 2.3 mi
Maya Water Park - 4.3 km / 2.6 mi

  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • No alcohol served onsite
  • No elevators

Pets

  • Pets not allowed

Other charges

  • Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Avenida Mahahual, Mahahual, QROO 77976, Mexico