Name: Shangri-La The Shard, London
Address: 31 St Thomas Street, London, SE1 9QU, GB
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.7

London England

Check in 4:00 PM

Check out 11:00 AM

Create lifelong memories at Shangri-La The Shard, London, where family adventures begin and smiles are guaranteed for every age, a 2-minute walk from Borough Market and 7 minutes by foot from HMS Belfast. This luxury hotel is 7 minutes walk to London Bridge and 15 minutes walk to Globe Theatre.

Ideal for families, our rooms come with in-room coffee & tea facilities, a private bathroom with premium toiletries, premium bedding, air conditioning, a 40-inch flat-screen TV, complimentary daily newspaper, Frette Italian sheets and complimentary high-speed WiFi, rollaway beds and extra space for little ones. Conveniences include a desk, an alam clock, a full kitchen, an iron and ironing board, bathrobes, a phone and an in-room safe.

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Property Details

Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Dry cleaning/laundry service
Banquet hall
Ballroom
Proposal/romance packages available
Food and water bowls
Health or beauty spa nearby
Express check-in
Number of meeting rooms - 3
Conference space size (meters) - 217
Free WiFi
Number of bars/lounges - 2
Number of indoor pools - 1
Internet access in public areas - high speed
Free newspapers in lobby
Tours/ticket assistance
Wedding services
24-hour fitness facilities
Airport transportation (surcharge)
Private picnics
Couples/private dining
Luggage storage
Express check-out
Porter/bellhop
Multilingual staff
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 1
Segway rental/tour nearby
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Snack bar/deli
Coffee/tea in common areas
Sauna
Laundry facilities
Elevator
Self parking (surcharge)
Conference space
Fitness facilities
Valet parking (surcharge)
Wheelchair accessible path of travel
Bicycle rentals on site
Conference space size (feet) - 2335
Concierge services
Total number of rooms - 202
Number of floors - 19

Check-in

Check-in is from 4:00 PM until midnight.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note that room layout, furnishings, and views may differ from the photos shown. Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Other details

For lunch or dinner, stop by TING, a restaurant that specializes in Asian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 2335 square feet (217 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
The Shard - 0.1 km / 0.1 mi
Borough Market - 0.2 km / 0.1 mi
HMS Belfast - 0.6 km / 0.4 mi
Thames River - 0.7 km / 0.4 mi
Globe Theatre - 0.9 km / 0.6 mi
Sky Garden - 1.1 km / 0.7 mi
Tate Modern - 1.2 km / 0.7 mi
Tower Bridge - 1.2 km / 0.7 mi
Tower of London - 1.4 km / 0.8 mi
The Gherkin - 1.6 km / 1 mi
London Bridge - 1.6 km / 1 mi
Blackfriars Bridge - 1.6 km / 1 mi
Liverpool Street - 1.8 km / 1.1 mi
St. Paul's Cathedral - 1.9 km / 1.2 mi
Royal National Theatre - 2 km / 1.2 mi
The nearest airports are:
London City Airport (LCY) - 13.8 km / 8.5 mi
Heathrow Airport (LHR) - 31.4 km / 19.5 mi
Gatwick Airport (LGW) - 86.8 km / 53.9 mi
Luton Airport (LTN) - 57.1 km / 35.5 mi
Stansted Airport (STN) - 61.9 km / 38.5 mi
The preferred airport for Shangri-La The Shard, London is Heathrow Airport (LHR).

Pool access available from 6:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La)
Contactless check-out is available
LGBTQIA+ friendly
Cashless transactions are available
Contactless check-in is available

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 50
Pet max weight (per pet) in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed

Other charges

Fee for buffet breakfast: approximately GBP 47 for adults and GBP 23.50 for children
Airport shuttle fee: GBP 160.00 per vehicle (one-way)
Self parking fee: GBP 70 per night
Valet parking fee: GBP 70 per night
Pet fee: GBP 75 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: GBP 90 per night
Rollaway bed fee: GBP 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

31 St Thomas Street, London, England SE1 9QU, United Kingdom

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