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1800 244 400 INTL. +61 3 8827 0770
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The West Hotel & Spa

The West Hotel & Spa

Hanoi Hanoi
Check in 2:00 PM
Check out 12:00 PM
With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 7 minutes by foot from Hoan Kiem Lake. This upscale hotel is 0.2 mi (0.4 km) from Thang Long Water Puppet Theatre and 0.3 mi (0.5 km) from Dong Xuan Market.

Make yourself at home in one of the 25 air-conditioned rooms featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and separate sitting areas.

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Property Details

Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.

  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Hardwood flooring in public areas
  • Wheelchair-accessible concierge desk
  • Free reception
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Tours/ticket assistance
  • Full-service spa
  • Airport transportation - pickup (surcharge)
  • Free buffet breakfast
  • Registration desk height (centimeters) - 27
  • Elevator door width (inches) - 25
  • Registration desk height (inches) - 25
  • Accessible airport shuttle
  • Elevator door width (centimeters) - 64
  • No accessible shuttle
  • Luggage storage
  • Free breakfast
  • 24-hour front desk
  • Number of restaurants - 1
  • Daily
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Elevator
  • Concierge services

Check-in

Check-in is from 2:00 PM until anytime.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

Other details

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

At The West Hotel & Spa, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Hanoi Old Town Night Market - 0.1 km / 0.1 mi
Hoan Kiem Lake Weekend Walking Street - 0.2 km / 0.1 mi
Ta Hien Street - 0.2 km / 0.1 mi
Dong Kinh Nghia Thuc Square - 0.2 km / 0.1 mi
Ha Noi Gallery - 0.3 km / 0.2 mi
Hang Gai Street - 0.3 km / 0.2 mi
The Old Quarter Gallery - 0.3 km / 0.2 mi
Thang Long Ca Tru Theatre - 0.3 km / 0.2 mi
Hang Ma Street - 0.4 km / 0.2 mi
Thang Long Water Puppet Theatre - 0.4 km / 0.2 mi
Dong Xuan Market - 0.5 km / 0.3 mi
Ngoc Son Temple - 0.6 km / 0.3 mi
Hoan Kiem Lake - 0.6 km / 0.4 mi
O Quan Chuong - 0.6 km / 0.4 mi
Lotus Water Puppet Theater - 0.7 km / 0.4 mi
The nearest major airport is Noi Bai Intl. Airport (HAN) - 28.2 km / 17.5 mi

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.

Other charges

  • Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, Hanoi 100000, Vietnam
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