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Novotel Krakow Centrum

Novotel Krakow Centrum

Kraków Lesser Poland
Check in 4:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from November 16 2026 to December 15 2026 (dates subject to change):

  • Swimming pool

Take time to unwind at Novotel Krakow Centrum, with comfort and wellness at the heart of every stay, a short 9-minute walk from National Museum and 13 minutes by foot from Wawel Castle. This family-friendly hotel is 3 minutes drive to Main Market Square and 3 minutes drive to ICE Krakow Congress Centre.

Pamper yourself thanks to a private bathroom with premium toiletries, a fully-stocked minibar, complimentary high-speed WiFi, air conditioning, daily housekeeping, room service, a 32-inch flat-screen TV and in-room coffee & tea facilities, in-room treatments and spa robes. Conveniences include a desk, an iron and ironing board, a phone, bathrobes and an in-room safe.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Proposal/romance packages available
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 146
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Accessible airport shuttle
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Canoe on site
  • Covered parking
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Humane animal treatment
  • Food and water bowls
  • Locally-owned & organized tours & activities
  • Express check-in
  • Meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Arcade/game room
  • Marina on site
  • Change of towels (on request)
  • Full-service spa
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Billiards or pool table
  • Business center
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 1
  • Library
  • Housekeeping on request
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Self parking (surcharge)
  • Conference space
  • Kayaking on site
  • Terrace
  • Computer station
  • ATM/banking
  • Conference space size (feet) - 1572
  • 24-hour business center
  • Concierge services
  • Year Built - 1992
  • Number of buildings/towers - 1
  • Total number of rooms - 198
  • Number of floors - 6

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy international cuisine at Novo Square, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Kraków? This hotel has 1572 square feet (146 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Smok Wawelski Statue - 0.7 km / 0.4 mi
Dragon's Den - 0.7 km / 0.5 mi
Kraków Philharmonic - 0.7 km / 0.5 mi
Manggha Museum of Japanese Art and Technology - 0.7 km / 0.5 mi
Planty Park - 0.8 km / 0.5 mi
National Museum - 0.8 km / 0.5 mi
Royal Road - 0.8 km / 0.5 mi
Marshal Jozef Pilsudski Stadium - 0.8 km / 0.5 mi
Jordan Park - 0.9 km / 0.6 mi
Monastery of Norbertan Sisters - 0.9 km / 0.6 mi
Jagiellonian University - 1 km / 0.6 mi
St. Andrew's Church - 1 km / 0.6 mi
Wawel Castle - 1 km / 0.6 mi
St. Francis of Assisi Church and Monastery - 1.1 km / 0.7 mi
Church of Saints Peter and Paul - 1.1 km / 0.7 mi
The preferred airport for Novotel Krakow Centrum is John Paul II - Balice Airport (KRK) - 14.1 km / 8.7 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for buffet breakfast: approximately PLN 80 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: PLN 100 per day
  • Pet fee: PLN 60 per accommodation, per night
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland 30-105, Poland
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