Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Sandos Playacar All Inclusive

Sandos Playacar All Inclusive

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at Sandos Playacar All Inclusive, where every moment is designed to delight both kids and parents, you'll be a 5-minute drive from Playacar Golf Club and 6 minutes from Xaman Ha Aviary. This all-inclusive property is 6 minutes drive to Quinta Avenida and 7 minutes drive to Playa del Carmen Maritime Terminal.

Kids stay happy thanks to daily housekeeping, a fully-stocked minibar, in-room coffee & tea facilities, a private balcony, jetted bathtub, complimentary high-speed WiFi, room service and air conditioning, kid-friendly amenities and movie nights. Conveniences include an alam clock, a desk, bathrobes, an in-room safe, an iron and ironing board and a phone.

See all nearby hotels

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a complimentary water park, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Free water park access
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 6
  • Number of poolside bars - 3
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 8
  • Number of swim-up bars - 2
  • Wheelchair accessible parking
  • Internet access
  • Tours/ticket assistance
  • Internet access - wireless
  • Sailing on site
  • Fitness classes on site
  • Airport transportation (surcharge)
  • Parasailing nearby
  • Multilingual staff
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Snorkeling on site
  • Fitness facilities
  • Supervised childcare/activities (free)
  • Surfing/bodyboarding on site
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Beach umbrellas
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Windsurfing nearby
  • Skydiving nearby
  • Spa treatment room(s)
  • Arcade/game room
  • Garden
  • Wedding services
  • Full-service spa
  • Beach towels
  • Free bicycles on site
  • Miniature golf on site
  • Off-street parking
  • Couples/private dining
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • Children's club
  • 24-hour front desk
  • Personal motorized watercraft on site
  • Playground on site
  • Number of restaurants - 9
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Waterslide
  • Kayaking on site
  • Terrace
  • Beach sun loungers
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Concierge services
  • Year Built - 2004
  • Number of buildings/towers - 7
  • Total number of rooms - 819
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 3 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playacar Beach - 0.3 km / 0.2 mi
Piste Cyclable sur Paseo Xaman-Ha - 0.8 km / 0.5 mi
Mahi Golf Course - 1.6 km / 1 mi
Mayan Ruins of Playacar - 2 km / 1.2 mi
Xaman Ha Aviary - 2.7 km / 1.7 mi
Centro Maya Shopping Center - 2.9 km / 1.8 mi
Playacar Golf Club - 3 km / 1.9 mi
Plaza Paraiso - 3.1 km / 1.9 mi
Paseo del Carmen - 3.1 km / 1.9 mi
Playa del Carmen Maritime Terminal - 3.3 km / 2 mi
Quinta Avenida - 3.3 km / 2.1 mi
Portal Maya - 3.4 km / 2.1 mi
Founders Park - 3.4 km / 2.1 mi
Playa del Carmen Main Beach - 3.6 km / 2.2 mi
Chabad Playa del Carmen - 3.7 km / 2.3 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 32.7 km / 20.3 mi
Cancun Intl. Airport (CUN) - 61.4 km / 38.1 mi

  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • LGBTQIA+ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • By ocean
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 85 per night
  • A damage deposit of MXN 5000 will be collected before check-in.
We have included all charges provided to us by the property.

Other charges

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Paseo Xaman-Ha, Playa del Carmen, QROO 77710, Mexico
See all nearby