Hotel Santa Ana

Check-in

Check-in is from 2:00 PM until 9:30 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Continental breakfasts are available daily from 7:30 AM to 12:30 PM for a fee.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Santa Ana Park - 0.1 km / 0.1 mi
Anthropology and History Museum - 0.4 km / 0.2 mi
Museo Regional de Antropología - 0.4 km / 0.2 mi
Remate de Paseo Montejo - 0.4 km / 0.2 mi
Paseo de Montejo - 0.4 km / 0.3 mi
Cacao Chocolate Museum - 0.6 km / 0.4 mi
Parque Santa Lucía - 0.7 km / 0.4 mi
Universidad Autónoma de Yucatán - 0.9 km / 0.5 mi
Merida English Library - 0.9 km / 0.6 mi
The Rectory Jesus Third Order - 0.9 km / 0.6 mi
La Plancha Park - 1 km / 0.6 mi
Museum of Light - 1 km / 0.6 mi
Casino La Cima - 1 km / 0.6 mi
Hidalgo Park - 1 km / 0.6 mi
Casa Montes Molina Museum - 1.1 km / 0.7 mi
The preferred airport for Hotel Santa Ana is Mérida International Airport (MID) - 8.2 km / 5.1 mi

• Alcohol is not served at this property.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• No alcohol served onsite
• No elevators

Pets

• Pets not allowed