Hotel Maximilian Stadthaus Penz

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools. Guests staying in the Basic Double room type are required to walk up a flight of stairs from the 5th to the 6th floor.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
• This property accepts major credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station drop-off service.

Distances are displayed to the nearest 0.1 mile and kilometer.
City Tower - 0.2 km / 0.1 mi
Inn - 0.2 km / 0.1 mi
Maria Theresa Street - 0.2 km / 0.1 mi
Innsbruck Market Hall - 0.2 km / 0.1 mi
Ottoburg - 0.2 km / 0.1 mi
Innsbruck Old Town Christmas Market - 0.2 km / 0.1 mi
Helbling House - 0.2 km / 0.1 mi
Innsbruck City Tower - 0.2 km / 0.1 mi
Golden Roof - 0.2 km / 0.1 mi
Rathaus Galerien Shopping Centre - 0.2 km / 0.1 mi
Anna's Column - 0.3 km / 0.2 mi
Cathedral of St. James - 0.3 km / 0.2 mi
Hofburg - 0.4 km / 0.2 mi
Kaufhaus Tyrol - 0.4 km / 0.2 mi
Museum Hofburg - 0.4 km / 0.2 mi
The preferred airport for Hotel Maximilian Stadthaus Penz is Kranebitten Airport (INN) - 3.9 km / 2.4 mi

• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 September to 01 May.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQIA+ friendly
• Events/parties not allowed
• Parking height restrictions apply
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.