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1800 244 400 INTL. +61 3 8827 0770
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Heartland Hotel Queenstown

Heartland Hotel Queenstown

Queenstown
Check in 2:00 PM
Check out 10:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from April 7 2026 to September 30 2026 (dates subject to change):

  • Fitness facilities
The property will be renovating from April 7 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Your alpine adventure basecamp awaits at Heartland Hotel Queenstown, where mountain magic meets luxurious comfort, steps from St Josephs Parish and 4 minutes by foot from Queenstown Gardens. This hotel is 6 minutes walk to Queenstown Mall and 6 minutes walk to Cookie Time Cookie Bar.

Hit the slopes and retreat to daily housekeeping, a flat-screen TV, air conditioning, a private bathroom with premium toiletries, in-room coffee & tea facilities, complimentary high-speed WiFi and room service. Conveniences include a phone, a kitchenette and an iron and ironing board.

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Property Details

Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, ski storage, and a television in a common area.

  • Dry cleaning/laundry service
  • Distance from property (meters) - 50
  • Mountain biking nearby
  • Uncovered parking
  • Vegetarian breakfast available
  • Vending machine
  • Parking (limited spaces)
  • No single-use plastic straws
  • No single-use plastic stirrers
  • Windsurfing nearby
  • Television in common areas
  • Sailing nearby
  • Free WiFi
  • Skydiving nearby
  • Number of bars/lounges - 1
  • Downhill skiing nearby
  • Well-lit path to entrance
  • Ski storage
  • Garden
  • Water skiing nearby
  • Bicycle rentals nearby
  • Snowboarding nearby
  • Tours/ticket assistance
  • Wheelchair accessible – no
  • Vegetarian menu options available
  • Distance from property (ft) - 164
  • Golf lessons available nearby
  • Ski equipment rental shops nearby
  • Parasailing nearby
  • Front desk (limited hours)
  • Ski lessons available nearby
  • Electric car charging station
  • Scooter/moped rentals nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Golfing nearby
  • Ecotours nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Hiking/biking trails nearby
  • Rafting nearby
  • Free self parking
  • Kayaking nearby
  • Offsite parking reservations required
  • Fitness facilities
  • Number of buildings/towers - 7
  • Total number of rooms - 81
  • Number of floors - 3

Check-in

Check-in is from 2:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite to eat at Peaks Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
St Josephs Parish - 0.1 km / 0.1 mi
Queenstown Gardens - 0.3 km / 0.2 mi
Queenstown Mall - 0.4 km / 0.2 mi
Church of St Peters - 0.4 km / 0.2 mi
Cookie Time Cookie Bar - 0.4 km / 0.2 mi
Queenstown Beach - 0.4 km / 0.3 mi
Lake Wakatipu - 0.5 km / 0.3 mi
Queenstown Ice Arena - 0.5 km / 0.3 mi
Skycity Queenstown Casino - 0.5 km / 0.3 mi
Williams Cottage - 0.5 km / 0.3 mi
Toi o Tahuna - 0.6 km / 0.4 mi
Underwater Observatory - 0.6 km / 0.4 mi
Creative Queenstown Arts & Crafts Market - 0.7 km / 0.4 mi
Fear Factory Queenstown - 0.7 km / 0.4 mi
Steamer Wharf - 0.8 km / 0.5 mi
The nearest major airport is Queenstown Intl. Airport (ZQN) - 7.1 km / 4.4 mi

Hotel policies

General

  • Professional property host/manager
  • No rollaway/extra beds available
  • Beach nearby
  • Qualmark Sustainable Tourism Business Award
  • No elevators

Pets

  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately NZD 26 to 33 for adults, and NZD 13 to 17 for children
  • Nearby parking fee: NZD 30 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

27 Stanley Street, Queenstown, 9197, New Zealand
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