Check-in is from 11:30 AM until 12:00 PM.
This property offers transfers from the cruise terminal. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests must contact this cruise ship 2 days in advance to arrange transportation from Hanoi- Old Quarter or 9 Hang Huong Street, Hoan Kiem District, Hanoi, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 8 AM and noon, at USD 10 per passenger. Following the cruise, a van will transport guests back to Hanoi. This cruise ship's itinerary includes (varies by rate plan booked): Arrive at Ha Long City by 12:15 PM for transfer to Imperial Classic cruise ship. During lunch, sail past Stone Dog islet, limestone islands, and a floating fishing village toward Heavenly Palace Cave for kayaking and swimming. Reboard for dinner, evening activities, and overnight aboard the ship. Day 2: After breakfast, join a cooking class after check-out. Lunch is served aboard prior to arrival at the harbor by 12:30 PM. Shuttle bus services transport guests to Hanoi by 4:30 PM. Please note for guests booked in a "Double Room - 3 Days and 2 Nights (1 on Boat and 1 in Bungalow)" room category accommodations include 1st night aboard ship and 2nd night in guestroom at Catba Sandy Beach Resort. Guests must register with the cruise at least 24 hours in advance. Registration is valid with full name, date of birth, nationality, passport number, and visa expiration date for all passengers. A valid passport is required at check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
